Seasonal Host at Coppola Winery

4 weeks ago

Santa Rosa, United States Delicato Family Wines Full time

**Position Purpose**
The Host is responsible for providing exceptional service to guests, warmly welcoming guests to the restaurant at Francis Coppola Winery, managing reservations and incoming phone calls, and communicating all information effectively to entire Food and Beverage Team.

**Functional Responsibility**

**Essential Duties**
- Checks-in with the Manager/ Supervisor at the start of each shift
- Prepares for the day to ensure Restaurant Operation is ready for the business levels of that day ten (10) minutes before opening
- Ensures the Front-of-House looks presentable to the guest and keeps the host stand clean, organized and stocked with menus
- Attends line ups and is aware of other promotions and events that are going on at the Winery
- Welcomes guests in a warm and friendly manner and thanks guests when they are departing while inviting them back
- Responds to guest inquiries and requests in a timely, friendly, and efficient manner
- Oversees the seating plan and monitors restaurant activity to determine seating and dining flow
- Reports all issues to the Manager/Supervisor
- Knows what Rustic Parties are happening in the coming month and knows the required service for each event
- Communicates all essential operation information to service personnel
- Schedules phone and online reservations
- Answers phones within the first three (3) rings
- Returns all messages and confirms upcoming reservations
- Builds relationships with the guests as they dine
- Communicates all guest information to servers before the server greets them at the table
- Communicates with service staff and managers about guest needs
- Takes lead in any guest issues that may arise during shift
- Sets the example of excellence in standards to other staff
- Delivers beverage and food orders to guests
- Assists in restaurant maintenance by keeping all areas clean and tidy, and ensures that the department areas are left clean and presentable at the end of each shift
- Performs opening and closing duties as needed, including completing paperwork correctly after the end of every shift, and ensuring that all tasks are carried out before the end of shift
- Helps fellow team members and other departments wherever necessary
- Assists servers with side work including, but not limited to, cleaning, stocking, polishing silverware, glassware, folding silverware, bussing, and resetting tables
- Maintains cleanliness of work areas throughout the day by clearing, collecting, and returning food and beverage items to proper areas
- Inspects cleanliness and presentation of all china, glass, and silver before use
- Clears tables and resets them neatly and according to specification
- Other duties may be assigned

**Non-Essential Duties**
- Other duties may be assigned

**Minimum Requirements**

**Education and Experience**
- High School diploma or GED equivalent
- Minimum 6 months Host experience
- Restaurant service background and experience

**Certificates and Licenses**
- CA Food Handlers Certification
- TIPS Certification or certified within 90 days of employment

**Knowledge, Skills, and Abilities**
- Must be able to work weekends and holidays
- Fluent in English
- Excellent communication skills
- Ability to work in high paced work environment
- Ability to multitask
- Troubleshooting and prioritizing skills
- Ability to operate Yelp Reservation system with confidence and manage restaurant flow
- Ability to check Tock Reservations

**Working Conditions**
- General restaurant environment
- Required to wear PPE (Personal Protective Equipment)
- Indoor and outdoor environment with exposure to the elements/temperature variations
- Work in close quarters or confined spaces
- Exposure to varying levels of dust, chemicals, fumes, gases, and noisy equipment

**Work Standards**
- Acts in a manner reflective of the Company culture of High Moral Standards, Innovation and Continuous Evolution, Trust in Team, Continuous Improvement, and Sustainable Relationships
- Communicates, interacts, and works effectively with others; receptive to feedback and coaching; voices concerns in a constructive manner
- Demonstrates commitment to safety first; communicates safety concerns; promotes a safe work environment based on established safety standards and training
- Follows all Company policies and procedures

**Additional Comments**
- Management retains the discretion to add to or change the duties of the position at any time._- Delicato Family Wines is an Equal Opportunity Employer.**Nearest Major Market**:Santa Rosa
**Nearest Secondary Market**:Petaluma
**Job Segment**:Equity, Food Service, Finance, Hospitality

  • Seasonal Lifeguard at Coppola Winery

    4 days ago

    Santa Rosa, United States Delicato Family Wines Full time

    **Position Purpose** Under general supervision, the Lifeguard provides oversight of the pool and park area for the overall protection and the safety of guests both in and around the water. The Lifeguard has a professional obligation to prevent potential accidents by enforcing the rules and regulations of an aquatic setting and to react to any emergencies...

  • Winery Technician

    11 hours ago

    Santa Rosa, United States Jackson Family Wines Full time

    ***:Demonstrates Craftsperson-level Winery Cellar technical skills, knowledge, and capability; consistently exercises sound judgment. Respects co-workers, equipment and the wines. Possesses solid, positive personal and team leadership skills. Meets all requirements for General and Skilled Cellar positions. Knows the What, Why, How of cellar tasks and can...

  • Wine Host

    1 week ago

    Santa Maria, United States Presqu'ile Winery Full time

    Join us and our exceptional team of service professionals who provide unforgettable experiences daily at our Santa Barbara County Winery! Presqu'ile Winery is a memorable place to visit and work, was recently named among the top ten Tasting Rooms in the US by USA Today and is located in Santa Maria Valley AVA in Santa Barbara County. As a member of our...

  • Part-Time Estate Host

    4 weeks ago

    Santa Rosa, United States JFW Careers Full time

    **Part-Time Estate Host** Job Category Location KJWEG City Estate Host POSITION SUMMARY: Under the general direct ion of and the direct supervision of the Estate Manager, the Estate Host is responsible for efficiently and effectively promoting the sale of wine and non-wine products through customer service and providing consumers with a meaningful wine...

  • Lead Estate Host: Kendall-jackson

    1 day ago

    Santa Rosa, United States Jackson Family Wines Full time

    ***: Under the general direction of and the direct supervision of the Estate Manager and the Assistant Estate Manager, the Lead Estate Host is responsible for efficiently and effectively promoting the sale of wine and ensuring an exceptional brand experience for consumers through the highest level of product knowledge, hospitality and customer service. All...

  • Marketing Coordinator

    11 hours ago

    Santa Barbara, United States Carr Winery Full time

    Carr Winery, a boutique Santa Barbara County winery is looking for an enthusiastic, friendly, marketing coordinator and tasting room associate to work in our Santa Barbara Tasting Room. This is a full time position with 3 days working in the tasting room and 2 days working in the office on marketing. Duties & Responsibilities: - Create content for press...

  • General Warehouse Associate

    2 weeks ago

    Santa Maria, United States WineDirect Full time

    **General Warehouse Associate - Seasonal** * Santa Maria, CA * Temporary * General Warehouse Associate - Seasonal **General Warehouse Associate - Seasonal** At WineDirect we offer a full range of Direct-to-Consumer services to wineries, including ecommerce, point-of-sale and order fulfillment. We have one clear goal, and that determines our focus each and...

  • General Warehouse Associate

    2 days ago

    Santa Maria, United States WineDirect Full time

    **General Warehouse Associate - Seasonal** * Santa Maria, CA * Temporary * General Warehouse Associate - Seasonal **General Warehouse Associate - Seasonal** At WineDirect we offer a full range of Direct-to-Consumer services to wineries, including ecommerce, point-of-sale and order fulfillment. We have one clear goal, and that determines our focus each and...

  • Lab Tech

    1 month ago

    Santa Rosa, United States Jean-Claude Boisset Wines Full time

    The LAB TECHNICIAN position focuses on wine quality control and is a vital member of the winemaking team. Duties include: laboratory analysis of grape juice, must, and wine; organized record keeping in InnoVint winemaking database; evaluating data for trends and flagging deviations for winemakers; preparing trials & tastings; maintaining wine lab equipment &...

  • Lab Tech

    1 month ago

    Santa Rosa, United States Jean-Claude Boisset Wines Full time

    The LAB TECHNICIAN position focuses on wine quality control and is a vital member of the winemaking team. Duties include: laboratory analysis of grape juice, must, and wine; organized record keeping in InnoVint winemaking database; evaluating data for trends and flagging deviations for winemakers; preparing trials & tastings; maintaining wine lab equipment &...

  • Lab Tech

    3 days ago

    Santa Rosa, United States Jean-Claude Boisset Wines Full time

    The LAB TECHNICIAN position focuses on wine quality control and is a vital member of the winemaking team. Duties include: laboratory analysis of grape juice, must, and wine; organized record keeping in InnoVint winemaking database; evaluating data for trends and flagging deviations for winemakers; preparing trials & tastings; maintaining wine lab equipment &...

  • Housekeeper

    1 month ago

    Santa Rosa, United States Pyramid Global Hospitality Full time

    PropertyAbout UsAt Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Housekeeper

    3 days ago

    Santa Rosa, United States Pyramid Global Hospitality Full time

    PropertyAbout UsAt Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Housekeeper

    1 month ago

    Santa Rosa, United States Sandman Hotel Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Housekeeper

    2 days ago

    Santa Rosa, United States Sandman Hotel Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Housekeeper

    3 days ago

    Santa Rosa, United States Sandman Hotel Full time

    About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...

  • Tiktok Live Host

    11 hours ago

    Santa Ana, United States GP Craft Inc Full time

    Job Summary: If you’re passionate about streaming, energetic, engaging, confident personality you may partner with us as a host for our TikTok LIVE Sales page! We’re in search of a HOST that is a clear communicator, effective in convincing customers to try a product, fast-paced setting. You must be comfortable on camera, able to interact with a Live...

  • Housekeeper

    2 weeks ago

    Santa Rosa, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Housekeeper

    2 weeks ago

    Santa Rosa, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...

  • Housekeeper

    2 days ago

    Santa Rosa, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...