Front Desk Agent

4 weeks ago


Allentown, United States HOLIDAY INN EXPRESS & SUITES Full time

**JOB SUMMARY**

The Front desk agent is responsible for computing, recording, and verifying numerical data for use in maintaining accounting records.

**JOB DUTIES & RESPONSIBILITIES**
- Keeps accurate accounts of cash, checks, and credit transactions.
- Handles confidential information, including guest records, with a high degree of integrity.
- Checking guest in/out
- Making sure your providing the highest level of customer service
- Makes daily deposits (as applicable).
- Verifies room charges and rates; verifies register has appropriate starting cash.
- Manages daily paperwork including occupancy report, guest list, cash drawer summary, balance sheet, account summary, history file, and housekeeping report.
- Submits reports to corporate office as appropriate.
- Performs duties of a Guest Service Agent.
- Performs and documents security walks on a regular basis.
- Implements proper procedures in emergency situations.
- Assists in setting up breakfast area as directed; replenishes breakfast items as needed.
- May be required to make management decisions in manager’s absence.
- Completes laundry as directed.
- Other duties as assigned.

**Job Type**: Part-time

Pay: From $14.00 per hour

Expected hours: 16 - 24 per week

**Benefits**:

- Employee discount
- Free parking
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overnight shift
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (required)

Work Location: In person


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