Program Director I

2 weeks ago

Redwood City, United States Caminar Full time

**Position Title**:
Program Director I

**Program/Dept**:
REACH / Case Management

**Reports to**:
Director of Case Management

**Classification**:
Regular, Full-Time, Exempt

**Compensation**:
Range starting at $100K+ DOEE + Full Benefits Package

**Agency Description**:
Caminar and our divisions transformed the lives of over 31,000 youth and adults across San Mateo, Santa Clara, San Francisco, Solano, Contra Costa, and Butte counties last year through education, behavioral health care, and support. Driven by compassion, science, and our understanding of root causes, we deliver high-quality prevention, treatment, and recovery services to those with complex mental health, substance use, and co-occurring needs.

We understand that quality behavioral health outcomes occur when a person is supported in all their basic human needs, and we actively partner with our clients and the community to address the social determinants of health that lead to sustained well-being. We are here to empower and support the most vulnerable members of our community to move toward wellness, resilience, and independence.

Caminar values diversity. People of all races, ethnicities, countries of origin, faith, abilities, sexual orientations, gender identities are welcome here.

**Position Description**:Under general supervision of the Director of Case Management, the Program Director I provides leadership of the program, supervising case managers and other staff providing support and assistance as necessary to psychiatrically disabled adults living in or in transition to the community. This position also provides broader leadership and support to specific areas, as assigned, which benefit all case management programs.

**Supervisory Responsibilities**:Direct reports include 7 FT Case Managers, 1 FT Assistant Case Manager and approximately 1 FTE (PT) Peer Support Specialist.

**Essential Duties & Responsibilities**:

- Under general direction of the Director of Case Management (DCM), provides leadership to staff and managing the day-to-day operations of the program, ensuring that clients receive the highest quality of care and that staff are properly trained and oriented to their jobs.
- Recruitment, selection, hiring, orientation, training and performance management of assigned staff; ensures all assigned staff receive one-to-one supervision at least weekly and written evaluations on an annual basis.
- Ensure case managers maintain at least a 65% billable service time to total work time percentage productivity level.
- Document in a timely manner treatment planning, problem lists, care plans, and interventions according to agency, County, and Cal Aim billing and quality assurance requirements.
- Drive own or agency vehicle to treatment destinations, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
- Oversee the development of client problem lists and care plans and other charting documentation, including initial assessments, admission and discharge summaries, and progress notes.
- Ensure that Cal Aim documentation meets the requirements of all applicable standards and regulations and are properly maintained, stored, and kept confidential. Schedule and perform regular chart audits.
- Ensure program staff are properly scheduled to work so that all days are covered and client needs are met. Provide primary coverage for client caseloads when scheduling/staffing levels necessitates.
- Be available by phone for consultation when your staff are holding the provider line. This would include nights, weekends, and holidays.
- Serve as Safety Administrator ensuring a safe, healthy, and clean working environment at all times consistent with applicable laws, industry standards and the agency’s own Health & Safety Program.
- Review, reconcile, authorize and submit accurate and complete time records on at least a weekly basis as required.
- Train, model and assist case managers in teaching activities of daily living, such as meal planning and preparation, personal hygiene, and budgeting; Support and assist maintenance of client personal health, including attainment of and follow through with medical, psychiatric, and dental care.
- Ensure case managers support the development and attainment of client rehabilitation goals, including securing of housing and employment, development of a support system, increasing socialization skills, participating in recreational activities, etc.
- Evaluate need and eligibility and provide direction to case managers around client entitlement benefits and obtaining them.
- Ensure cleanliness and maintenance of client living environments, providing direction and guidance as necessary in order to meet stated standards; Train, model and assist Case Managers in teaching activities of daily living, such as meal planning and preparation, personal hygiene, and budgeting; Support and assist main

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