Associate Patient Research Manager

2 weeks ago

East Hanover, United States Novartis Full time

**About the Role**:
Associate Patient Research Manager
This position is based in East Hanover, NJ or Cambridge, MA and will not have the ability to be located remotely.
LI-Hybrid
About the role:
As a Patient Research Manager you will contribute to efforts in Biomedical Research (BR) in early patient engagement for both Early Patient Insights (EPI) and Patient Insights & Experience (PIE) teams. In addition, you will provide operational excellence to derive insights from patients about disease for research teams, clinical teams and other Novartis stakeholders.
Your Key Responsibilities:

- Reviews the BR portfolio periodically to assess disease indications for patient research
- Assists portfolio coordination in EPI and PIE (i.e. tracking shared projects / indications)
- Supports/leads operational aspects of patient engagement activities including patient speakers
- Compliance to Novartis Policy and SOPs including documentation of compliance
- Maintains/archives records for activity including output, compliance and interaction with vendors as appropriate
- Direct support of patient engagement (PE) personnel in the execution of PE activities
- Initiate, track, collect and maintain all documentation for PE activities.
- Coordinates PE activities within Novartis, Global Business Solutions (GBS) and vendors under supervision of a PE lead
- Manages multiple projects to collect information from patients about their disease/condition and to gather patient input into clinical trial design and treatment goals via social media listening, online bulletin boards, online surveys, online patient panels, desk-side research, etc.
- Prepare reports of patient insights for PIE/EPI clinical teams, management and internal stakeholders.
- Coordinates and reviews early portfolio activities (Research/Social media listening, etc.) with early insight leads
- Develop expertise in portfolio database tools and visualization methodologies including Workbench, Sense, Andromeda
- Maintain knowledge in specific areas of responsibility: e.g. patient speakers, videos, Patient Oriented Programs

**Diversity & Inclusion / EEO**:

- The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential._

**Role Requirements**:
Essential Requirements:
Education : Bachelor or Masters degree in life sciences /healthcare or business administration.
Languages: Fluent English (oral and written)
**Experience**:

- 1-2 years prior experience with patient engagement strategy, data collection or insights required; within a pharma setting preferred.
- Patient research experience using social media, online surveys or other market research methods in a pharma setting preferred
- Solid understanding of drug development process required. Some clinical operations or clinical research experience a plus.
- Working knowledge of Good Clinical Practice requirements preferred.
- Familiarity with patient-related compliance mechanisms such as adverse event reporting or industry principles with patient interactions.
- Demonstrated quality mind-set
- Good communication, team work, customer service skills,proven problem solving skills and organizational abilities
- Ability to manage multiple stakeholders, multi task and manage time appropriately
- Experience with Microsoft software: Sharepoint, Teams, Excel, Powerpoint.

You’ll receive:
You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook.

Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.

Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between $112,800 - $169,200/year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various pa

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