Real Estate Servicing Representative

3 weeks ago

Brea, United States American First Credit Union Full time

**Real Estate Servicing Representative**

American First Credit Union is honored to be a recipient of the **_Peter Barron Stark Workplace Excellence Award_**_ _for highest associate satisfaction

As an American First Associate, you’ll play a vital role in serving the community while enjoying a rewarding career.

We are a $1 Billion financial institution located in Orange County, looking for Real Estate Servicing Representative with excellent customer service skills, initiative and a desire to work in a team setting.

This **Position Summary**

This position reports to the Director of Real Estate Servicing and provides loan servicing support in all areas of Real Estate servicing.

As a RE Servicing Representative, you are responsible for new loan system setup, processing of payments, payoffs, daily balancing, and tracking of lien releases. In addition, you can look forward to responding to member service requests and providing service excellence via phone, fax and mail.
- The salary ranges for positions are based on current market industry studies as well as job_
- evaluations. During the offer phase Management will determine the appropriate compensation within the compensation range based on experience, education and internal equity._
- The compensation hourly salary range for this position is $20.60-$25.76._

**Qualifications**
- 2+ more years’ experience and/or education in residential mortgage loan servicing specific to payment processing, generation of payoff statements, escrow management, new loan set up, lien releases and answering member inquiries in writing and via telephone.
- High school diploma or GED required
- Knowledge of mortgage loan terminology and documentation
- Knowledge of state and federal laws, compliance regulations for residential mortgage loans
- Knowledge of secondary market sales & service guidelines for mortgage loans preferred
- Excellent presentation, written and verbal communication skills
- Ability to analyze and resolve problems
- Time management and organizational skills to rapidly adapt and respond to a constantly changing environment
- Ability to multi-task and meet deadlines
- Ability to follow oral and written instructions
- Ability to work independently with mínimal supervision
- Flexibility with changing work schedule due to business needs including overtime as needed

**Schedule**
- ** Onsite Position Mon-Fri (40 hours a week)** with opportunity to work hybrid after 90 days of employment.**:

- ** Must reside in the state of CA**

**Benefits**

Safe and Secure Since 1952. At American First, our allegiance is to the Member. As a financial cooperative, owned entirely by Members, our goal is to provide the highest quality financial services at the lowest possible cost. **We offer excellent benefits**:medical, dental, vision, paid life, Long term disability and AD&D insurance, generous 401(K) plan with employer match, free banking and discounts on consumer loans, paid holidays, vacation, sick, flexible spending accounts, tuition reimbursement, special recognition programs and much more.

**_
We perform thorough background and credit check._**

**_ American First Credit Union is an EEO/AA/Disability/Vets Employer_**

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