Intake Specialist

4 weeks ago

Houston, United States The Alliance of Community Assistance Ministries Full time

**Introduction**

The Alliance of Community Assistance Ministries, Inc. (ACAM) is a nonprofit management support organization leading a network of 71 nonprofit and community organizations to advance community-wide solutions through collaboration to strengthen the social safety net in Harris, Fort Bend, Waller, Brazoria, Galveston, and Montgomery Counties. ACAM partners are public charities that share “assisting those in crisis” as a central part of their missions and are uniquely positioned to identify, engage, and provide critical services to at-risk families. They collectively serve over 500,000 individuals annually with more than 10 million units of 175 unique services and have established reputations as leaders in providing exemplary and compassionate services. ACAM assists network partners through high-impact collaboration, training, and management support services as they provide opportunities for families and individuals to meet and rise above their basic needs.

**Position Summary**

The Intake Specialist is part of Workforce Innovation and Opportunity Act (WIOA) NextGen program and works with young adults ages 16-24. This position plays an integral role on the team. This staff person handles the necessary tracking of for all referrals and enrollments allowing other staff to concentrate on providing the best services possible to customers. This is an exempt, temporary-part-time position and expected to work 25 hours per week.

**Essential Job Functions**
- Identify and recruit eligible and suitable program participants.
- Review all referrals received and process for enrollment into the NextGen program.
- Track participants through the intake process.
- Attend recruiting events to generate referrals for the program.
- Utilize WIT reports to generate leads that leads to referrals into the program.
- Record applicant data in Work In Texas within the established standards.
- Facilitate Informational Sessions.
- Conduct recruitment (outreach) of customers through use of the MIS by sending letters and correspondence to customers as required and meeting the designated timelines.
- Enter information regarding a customer’s attendance at orientations and/or customer response to recruitment
- Open to work weekend and evenings on occasion.
- Other duties as assigned.

**Education/Training**
- High School Diploma required; Bachelor’s preferred
- 1 year of related experience.
- Intermediate to Advanced Microsoft Office: Excel, PowerPoint and Word, able to learn new software.

**Experience and Qualifications**
- At least one year in workforce development (preferably).
- Demonstrated ability to be highly detail oriented and performance driven to successfully meet program requirements.
- Ability to communicate effectively and comfortable presenting at workshops.
- Must be able to attend public events and outdoor venues in all weather conditions.
- Ability to work independently.
- Flexible and collaborative in teams, with employers, customers, and other staff.
- Ability to multi-task in a fast-paced environment.
- Word processing skills.
- Good customer service skills.
- Good written and oral communications skills.
- Ability to maintain quality control over work assignments.
- Ability to read and interpret regulations pertaining to the administered programs.
- Bilingual in English/Spanish, preferably.
- Results-oriented, self-motivated, and self-directed. Takes initiative.

**Compensation**
- $20/hr.

**Application Instructions**:
**Job Types**: Part-time, Temporary

Pay: $20.00 per hour

Expected hours: 25 per week

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Houston, TX 77024: Relocate before starting work (required)

Work Location: In person

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