Healthcare Enrollment Representative Ii, Bilingual
1 month ago
**Healthcare Enrollment Representative II, Bilingual in any language (REMOTE - NY)**
- **The schedule will** be 9:00 am - 5:30 pm EST.
**Job Summary/Responsibilities**:
- Receive referrals from referral sources.
- Verify prospective members eligibility.
- Educate prospective members on the services we provide and the enrollment process.
- Handle inbound calls as well as complete outbound calls.
- Work closely with the clinical team and schedule intake nurses.
- Enter referrals.
- Handle inbound and outbound calls.
- Review long-term services with prospects.
- Perform additional duties as assigned.
**Required Skills/Experience/Education**:
- 2+ years of experience.
- Experience handling referrals (50-75 referrals a day).
- Strong **Customer Service Skills**.
- **Bilingual in any language is Preferred.**:
- Prior experience in the** healthcare industry **is highly preferred.
- Experience handling inbound and outbound calls.
- **Microsoft Suite**.
- Must have a **NY State DMV ID.**:
- Strong verbal/written communication skills.
- Ability to work independently or as part of a team.
**Other job specifications**:
- **_ Employment Type:_** Contract to Hire (CTH), W2 only. **NO C2C.**:
- **_Contracting Period:_** 4-month contracting opportunity with the possibility of extensions.
- **_The schedule_**: Will be 9:00 am - 5:30 pm EST.
- **_Contract Rate:_** $19/hr. on W2.
- **_Interview Process:_** 1-Interview (Microsoft Teams Meeting).
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