**Working for Pacific Service Credit Union**

We put people first. That includes our members, our employees and the communities we serve. We hire energetic and enthusiastic people who want to work as part of our team.

**What’s in it for you?**

Health insurance coverage: We provide our employees with 100% premium employer-paid medical, dental, vision, disability and basic life insurance for full-time employees and a low monthly premium for eligible dependents.

401k: We contribute 3% of your base salary to your 401k account regardless of whether you contribute or not. In addition, we match 75% of your contributions up to the first 3% of eligible compensation beginning after your first day of employment and up to 6% after three years of service. All employees are vested at 100% for the employer match beginning the first day of employment.

Bonus program: All employees are rewarded for attaining our annual organizational goals.

Tuition Reimbursement program for employees eligible after six months of service.

Recognition program where employees can be nominated by management, their peers or by members.

Employee referral bonus.

Student Loan Repayment Assistance: Contributions toward your student loans every month by the credit union after six months of service.

Employees are eligible to receive a consumer loan rate discount

Vacation and sick time: Full-time employees receive more than two weeks’ vacation per year, 11 paid holidays and 10 days of sick leave.

**Our Hiring Process**

We believe it’s important for you to know where you stand in our hiring process. Below is an outline of the steps we take to make the best hires possible.

Apply: Submit your resume for one of our job openings.

If we believe that you have what it takes, we'll make an offer and provide next steps in the hiring process

Position Summary: The** **Teller/Member Service Representative creates a superior member service experience by ensuring that members receive friendly, accurate, and timely assistance with their transaction requests over-the-counter or by phone. The individual will comply with all federal and state laws, as well as organizational policies, procedures, and processes, including, but not limited to, those related to the Bank Secrecy Act (BSA), Identity Theft Red Flags, and Office of Foreign Assets Control (OFAC).

**Position Summary**: The** **Teller/Member Service Representative creates a superior member service experience by ensuring that members receive friendly, accurate, and timely assistance with their transaction requests over-the-counter or by phone. The individual will comply with all federal and state laws, as well as organizational policies, procedures, and processes, including, but not limited to, those related to the Bank Secrecy Act (BSA), Identity Theft Red Flags, and Office of Foreign Assets Control (OFAC)

**Essential Functions**:

- Provide credit union services to members, including the opening of accounts, disbursements of funds, posting withdrawals, deposits and loan payments, and the processing of other account transactions.
- Respond to requests for information relative to products and services provided by the credit union.
- Perform daily reconciliation and balancing of an individual cash drawer.
- Recommend and cross sell credit union products and services to members in accordance with established goals.
- Maintain branch appearance, i.e., replenish brochure racks, update rate sheets, etc.
- Perform a variety of miscellaneous tasks, including: balancing the ATM, Coinstar postings, retrieving and posting night drop deposits, filing, and answering the telephone.
- Provide service and correspond with members via our Branchline-messaging delivery channel.
- Perform reconciliation and balancing of the Vault and Cash Recycler.
- Perform various account file maintenance, including processing requests for change of address, account ownership modifications, ordering replacement ATM/debit cards, etc.
- Provide security assistance and technical troubleshooting assistance of remote delivery products, including BranchLine, ExpressLine, Mobile Banking, and Bill Pay.
- Perform basic IRA transactions using the appropriate forms. Able to open new IRA accounts, process deposits and withdrawals, and answer basic IRA questions.
- Identify and recommend ways to continuously streamline or improve work processes and environments and perform other general clerical duties as assigned.
- Process outgoing wire transfers, including completing the wire transfer checklist and performing security verification, as appropriate.
- Responsible for preparing loan documents, disbursement of loan proceeds and discussing loan decisions with members in accordance with established policies and procedures.
- Complete Currency Transaction Reports in accordance with the requirements outlined in the Credit Union’s current Bank Secrecy Act (BSA) Policy
- Perform required Office of Foreign Assets Control (OFAC) screens as outlin