General Manager

2 weeks ago


Brooklyn, United States Chartwells HE Full time

**Salary**:$80,000

**Other Forms of Compensation**: Bonus Eligible

At over 300 college & universities around the country, **Chartwells Higher Education **is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

**Job Summary**:
As the General Manager of the dining program at Pratt Institute, you will be responsible for supervising day-to-day campus dining operations, under the direction of the Resident District Manager and leadership. This position will drive guest happiness and engagement The applicant for the position must have a current NYC DOH Food Handler’s Certificate, or successfully complete the training satisfactorily, as part of the role requirement.

**Key Responsibilities**:

- Works in collaboration with the Resident District Manager, Chartwells and Campus Leadership and the campus community to operate and improve the campus dining program
- Supports awareness of campus dining program and development of nutritional and dietary awareness, residential life interactions, etc.
- Experience with retail venues, all-you-care-to-eat, Declining Balance Meal Plans and Meal Exchange Meal Plans
- Basic Human Resource functions and adherence of our collective bargaining agreement policies
- Coordinates and implements student programming and experience events in collaboration with Chartwells and Campus Leadership
- Helps the team analyze customer research and current market conditions and is proactive with actions
- Leads the efficiency of the culinary, catering and front of house teams, in collaboration with the Campus Chef and Resident District Manager
- Ensures customer happiness and good public relations through the safe and efficient uses of resources
- Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
- Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds
- Supports the Resident District Manager in Overseeing P&L, budgeting and forecasting regularly
- Maintains excellent relationships with clients, students, and the campus community
- Works with the Chef and management team in crafting nutritious and top quality food for the campus community
- Implements new culinary programs in conjunction with the Chartwells marketing and culinary teams
- Takes part in the Yearly Business Planning and follow-up Quarterly Business Reviews

**Preferred Qualifications**:

- A.S. or equivalent experience
- MUST HAVE current ServSafe certification
- Five to seven years of dynamic management experience preferred
- Extensive knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
- Experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet
- High volume, sophisticated foodservice operations experience is highly desirable
- Chartwells Higher Education is a member of Compass Group USA_

**Click here to Learn More about the Compass Story**

**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

**Associates at Chartwells Higher Ed** **are offered many fantastic benefits.**
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)

**Req ID**:1301465

Chartwells HE

KRISTINA MCCARTHY

req_classification



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