Client Partner Executive, Strategic Sales

2 weeks ago

Downers Grove, United States T-Mobile Full time

**Be unstoppable with us**
T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop

Job Overview

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry

We brought the country's largest 5G network to life, and now we are shaping the future of technology in wireless and beyond. Our strong portfolio connectivity, private network, IOT, collaboration, and security solutions will revolutionize digital transformation.

At T-Mobile, we are laser focused on leveraging our advanced network, innovative solutions and product portfolio, strategic partnerships, and business insights to make our customer's dreams of today, tangible business outcomes of tomorrow.

As a Client Partner Executive, you possess a high selling aptitude and the ability to create new opportunities in our base of customers and new prospects. In this role you will work with the largest companies in the United States.

Success in this role will require you to take on responsibility for everything from developing the initial account relationships to meeting revenue objectives and performance metrics. You will analyze customer needs and utilize solution-based selling techniques to demonstrate the value of T-Mobile capabilities to win business.

**Responsibilities**:

- Sales Excellence and Customer Engagement:

- Build strong executive customer relationships and deliver high impact presentations with strong business objectives with KPIs to measure results.
- Devise creative and effective sales approaches, identify custom and industry leading solutions and proposals, negotiate and close complex contracts while representing a trendsetter in the wireless mobility space.
- Deliver technology that solves customer needs and enables digital transformation for assigned account.
- Anticipate risks with customer satisfaction, determines the root cause of the problems, removes the blockers, and establishes recovery action plan to improve customer's overall experience.
- Build trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy.
- Engages decision makers in the assigned accounts, as well as the influencers to map out multiple targeted relationships that will help you improve the client’s business with the appropriate offerings.
- Strategic Thinking:

- Using your industry knowledge, you will be able to choose from T-Mobiles technology solutions that fit the business needs in your accounts.
- Drive the account planning, construct a strong forecast, and accurately impute it into our CRM.
- Understand each customer’s technology footprint and strategy, business drivers and landscape, and strategic growth plans.
- Originate plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs
- Demonstrates thought leadership and presents business plans to customers to generate new opportunities. Guides others in the organization on how to tailor industry-specific presentations.
- Present business reviews to the senior management team regarding progress and roadblocks to expanding our reach.
- Account Management:

- Ensuring the end-to-end customer satisfaction is critical and a key piece of the role. You lead the customer relationship in your accounts and are key to resolving issues with the help of key team members in the organization.
- Will leverage inside resources in product teams, IoT, Solution Engineering, Marketing Vertical experts, pricing, legal and external partners to create opportunities and finalize deals.
- Create multiple opportunities inside the account, with detailed processes, and deals under tight timelines, and impute those into salesforce.
- Responsible for all sales up to and including new bookings, revenue, margin, churn, and customer satisfaction at assigned and target accounts.
- Competitive Knowledge:

- Leverage internal network of industry experts in product and marketing, to strengthen your knowledge of the industry, competitors, and customer business priorities.
- Well versed with the 10K reports, Investor Day readouts, investor publications, and use of all platforms available to you in this role including zoom info, boardroom insider, and more
- Attend key industry events in person or virtually to stay current with the strategic pillars for the business vertical.
- ** Education**:

- High School Diploma/GED (required)
- Bachelor's Degree (preferred)
- ** Work Experi

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