Banking Center President

**A pre-employment credit check will be run on all qualified applicants.**

**POSITION PURPOSE**

Responsible for directing and administering the operational efforts of the branch. Ensures that established policies and procedures are followed. Oversees provision of a full range of services to customers and prospective customers. Ensures that customers are promptly and professionally served. Trains, directs, and supervises branch staff. Ensures quotas of branch transactions, loan volumes, expenses, and profitability are in line with Bank standards. Responsible for receiving, reviewing, and evaluating commercial loan requests. Meets with applicants to explain credit policies and to obtain loan information and documentation. Monitors and reviews construction and development loans. Maintains repossessed properties and assists in collections' activities. Serves borrowers and prospective borrowers promptly and professionally. Provides general Bank information and cross sells services.

**ESSENTIAL FUNCTIONS AND BASIC DUTIES**

**Assumes responsibility for the effective and efficient performance of branch operations.**
Supervises work scheduling and workflow of daily routine operations.
Ensures branch security.
Opens and closes the building in accordance with set hours and tests security equipment quarterly
Ensures that operations are conducted in accordance with established Bank policies and with legal and regulatory requirements
Supervises and assists with customer service functions.
Assists in New Accounts and on Teller line as needed.
Cross-sells Bank services.
Implement changes to established policies and procedures within the branch.

**Assumes responsibility for maintaining proper cash controls.**
Ensures that all branch transactions are balanced at the close of each day.
Oversees individual accountability for the handling of cash and assists Tellers in resolving balancing problems.
Controls and handles daily deposits in accordance with established policies and procedures.
Periodically verifies cash in possession of Tellers and cash on the premises.

**Effectively supervises branch staff, ensuring optimal performance.**
Provides leadership through effective objective setting and communication.
Directly supervises all branch personnel.
Ensures that high quality work and efficiency in operations are maintained.
Conducts sales coaching with all branch personnel according to Prosperity Sales philosophy
Determines work methods and flow through assigning, directing, coordinating, and reviewing tasks.
Conducts regular meetings with branch associates to inform and train.
Discusses areas needing improvement and changes in procedure.
Conducts weekly meetings with branch management staff to coordinate activities for the following week.
Ensures that personnel are well trained in all phases of their respective jobs.
Completes orientation of new associates in overall branch procedures.
Performs cross training as necessary.
Conducts security training.
Conducts Sales Training.
Ensures that personnel are effective and optimally used.
Determines appropriate staffing levels for proper utilization of human resources.
Tracks individual progress and conducts performance appraisals on each associate at least twice annually.
Formulates and implements corrective actions as needed.
Recommends promotions for associates as appropriate.
Provides leadership training to associates seeking management opportunities.
Approves all sick leave, vacation, overtime, and time sheets for each branch associate.
Keeps accurate payroll and attendance records.

**Assumes responsibility for establishing and maintaining effective, professional business relations with customers.**
Ensures that customers' requests and questions are promptly resolved.
Handles customers' complaints.
Ensures that customers are informed of Bank services and policies.
Counsels customers regarding their financial needs and services requested.
Ensures that the Bank's quality reputation is maintained and projected.
Responsible for acquiring new business by performing sales calls.

**Assumes responsibility for the effective administration of branch functions.**
Ensures that branch operations are well coordinated with accounting, loan processing, and credit functions.
Manages and oversees expenses.
Pursues cost-saving measures.
Continually seeks ways to improve branch operations and productivity and to meet established goals.
Prepares periodic branch activity reports and makes recommendations to management for improvements.
Ensures that proper maintenance and general housekeeping of the building, grounds, work areas, desks, and equipment is carried out, including snow and ice removal.
Ensures that adequate supplies, forms, and equipment are available for personnel.
Institutes prudent safety measures.
Keeps management informed of branch activities, progress toward established objectives, and of any significant problems.
Requests assistance when necessary.

**Assumes responsibility f