Facilitator

3 weeks ago

Barstow, United States Lutheran Social Services of Southern California Full time

Description:

- Lutheran Social Services of Southern California began in December 1944 when a group of Lutheran_
- congregations in San Diego came together to discuss how to better assist families in need. They_
- began discussing how to form a Welfare Commission. Their vision expanded when they came together_
- with another group of Lutheran congregations in Los Angeles, having the very same conversation._
- Lutheran Social Services of Southern California was officially incorporated in 1946 as a 501(c)(3)_
- non-profit social service agency. The mission has stayed true to its earliest beginnings, to be a_
- servant to those in need. Today LSSSC serves thousands of individuals and families throughout_
- Southern California with over 40 different programs/services at nearly 14 different locations. We_
- are part of the Lutheran Services in America (LSA) network and strive to serve those in need with_
- dignity and respect._

Lutheran Social Services of Southern California’s Mission: Ignited by faith, we live out God’s love

by embracing, equipping, and empowering vulnerable people in Southern California.

**Job Summary**:
The Facilitator is responsible for the primary contact with the WRAP Family, the development of the

Child and Family Care Plan, and the coordination of services.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

The Wraparound facilitator

1) Conducts the initial face-to-face meeting, ensuring all team members are present, including

discussion of goals, process, the role of referring agency, expectations of family/caregiver,

expectations for the child, development of the child/family team, safety issues and stability of

housing, childcare, and respite needs. (1%)

2) Facilitates the development and completion and presentation to the county of:
a) An initial 24-hour Safety Plan (1%)

b) An Individualized Service Plan within 60 days (10%) which

1. Addressing all areas of need

2. Based on child/family strengths and needs

3. Identifies all phases of determining goals and needs

4. Sets benchmarks for transitioning the family to less restrictive, less intrusive, and less

formal services (set at the families pace)

5. Extends or modifies plan as needed

3) Attends, coordinates, insures, and takes the lead in all meetings of the Child/Family team: (50%)

a. Provides and signature sheet including the formal/informal status of each member,

b. Coordinates the meeting date and creates a statement that by signing the sheet, each member understands the service plan, its goals, and action plan.

c. Review accomplishments since the previous meeting

d. Discuss the provision and quality of activities

e. Post the team's strengths and needs list

f. Reassigns uncompleted tasks

g. Restates assignments at the end of the meeting, including deadlines in writing

4) Provides Transportation in an insured company vehicle(s) to and from meetings, appointments,

and services (3%)

5) Maintains Mental Health and Wraparound charts at the standards delineated by the Department

of Behavioral Health, the WRAP program, and other government regulatory agencies. (10%).

6) Provides or secures support and crisis/emergency services by proactive crisis prevention

planning, continual review/revision of the Safety plan, and through direct contact face-to-face, by

phone, or other communication systems The facilitator takes their portion of on-call time to

provide these services and is always available when on call. **(1 out of every 3 weeks for 7 days**

**outside of regular hours)**

7) Attends all required county WRAP meetings, including Sub-committee and Training committees as

assigned. (5%)

8) Ensures that all required testing and surveys for child/family team members are completed and

submitted to the Quality Assurance officer on time. (20%)

**Competency**:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information

skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses

reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to

customer needs; Solicits customer feedback to improve service; Responds to requests for service and

assistance; Meets commitments.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens

and gets clarification; Responds well to questions; Demonstrates group presentation skills;
Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar;
Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret

written information.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes

approach or method to best fit the

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