Outdoor Power Equipment Technician

4 weeks ago


Millsboro, United States Baker's Hardware Full time

Repair and maintain small engines, 2 cycle lawn equipment, mowers, tillers, and other related vehicles and equipment.
Responsibilities include diagnosing small engine problems, maintaining shop area cleanliness.
Clearly explain (if called upon) to the customers satisfaction the diagnosis and repair of the machine in question.
Maintain certifications stay current on all OPE standards & education.
Demonstrate accuracy, thoroughness, expediency, improve and promote quality, and monitor your own work to ensure quality.
Observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
Treat management and other employees with respect and contribute to building a positive team spirit.
Follow instructions and promptly respond to management direction.
Work with integrity, always upholding company values.
Perform related responsibilities/accountabilities as required or directed.
Begin each workday with a positive attitude by encouraging each technician to meet his daily and weekly goals.
Work to develop a sense of team in the service department and across other departments.
Perform repairs within the time parameters as established by flat rate time or billed time with proper diagnosis.
Maintain an orderly and clean work area. Assist in keeping the entire shop clean and orderly.
Establish and maintain a positive working relationship with employees, vendors, and customers
Gain and maintain accuracy and thoroughness in computer operations.
Study and review all relevant product repair updates.
Report to the OPE Manager any hazards or faulty equipment.
Meet with OPE Manager to discuss the weekly repair trends, comebacks, and service problems.
Maintain a minimum 80% billable recovery rate.

Must continually be able to lift and handle heavy loads up to 70 lbs.
Must have good eyesight (correctable to 20/20) and normal hearing for diagnostics and troubleshooting equipment.
Exhibit dependability and maintain high attendance standards.
Basic computer skills



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