Master Automotive Technicians

2 weeks ago

Middleton, United States Lexus of Nashville Full time

**LEXUS OF COOL SPRINGS AND LEXUS OF NASHVILLE HAVE OPENINGS FOR LEXUS MASTER CERTIFIED AUTOMOTIVE TECHNICIANS**

Master Technician responsibilities include diagnosing and repairing Lexus vehicles, maintaining high customer satisfaction and meeting productivity and efficiency numbers. Applicants must be team oriented, flexible and focused on maintaining a high level of excellence.

**BENEFITS**:

- Health and dental insurance
- Closed every Sunday and all major holidays
- Paid vacation days
- Paid Lexus training
- Vehicle reimbursement program
- IRA match program
- Christmas club program

**REQUIREMENTS**:

- Perform work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards
- Communicate with parts department to obtain needed parts, inform team leader if vehicle is awaiting parts and pursue special order of parts if necessary
- Diagnose cause of any malfunction and perform repair, if authorized by customer
- Save and tag parts if the job is under warranty or if requested by customer
- Examine the vehicle to determine if additional safety or service work is required
- Notify service consultants immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised
- Document work performed on each vehicle on the repair order using the concern, cause and correction format
- Road-test vehicles to check work performed
- Ensure that customer vehicles are returned to them as clean as they were prior to being serviced
- Keep abreast of factory technical bulletins
- Participate in manufacturer-sponsored training programs
- Maintain manufacturer (CSI) Customer Satisfaction Index at or above the manufacturer's specified goal(s) in service for district, regional and national scores
- Complete the work, notations and time-keeping necessary to the successful completion of warranty repair orders and the filing of warranty claims
- Keep shop area neat clean and be able to account for all dealership owned tools at all times
- Understand and follow federal, state and locate regulations, such as those governing the disposal of hazardous waste
- Demonstrates behaviors consistent with the company as vision, mission and values in all interactions with customers, co-workers and suppliers
- Adheres to all company policies, procedures and safety standards
- Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals
- Must be a minimum of 19 years of age
- Must have a valid driver's license for at least 3 years
- ASE and Lexus/Toyota certifications heavily preferred
- All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR and drug test

**WOULD YOU LIKE TO JOIN OUR TEAM?

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