Premium Supervisor Desert Diamond Arena

4 days ago

Glendale, United States Levy Full time

Levy Sector

**Position Title**:PREMIUM SUPERVISOR | DESERT DIAMOND ARENA

**Pay Range**: $21.00

**Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today**

**Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.**

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

**Job Summary**:
Join our dynamic team at Desert Diamond Arena as a Premium Suites Supervisor and contribute to the exceptional guest experience in our premium seating areas. As a Supervisor, you’ll play a crucial role in delivering high-quality service to our VIP guests, ensuring they have a memorable time during events. You will assist management overseeing Premium operations and staff.

Staff Management:

- Oversee frontline staff; delegation of daily tasks and assignments and training in all areas.
- Ensures all staff are maintaining safety and sanitation standards.
- Fosters positive and collaborative working environment for staff; assists management with addressing employee concerns.
- Communicate effectively with kitchen and front-of-house staff.

Guest Service:

- Provides prompt and friendly guest service.
- Ensures excellent guest experience; interact regularly with guests to gauge satisfaction.
- Effectively deescalates and resolves guest complaints and feedback.
- Maintains quality service standards.
- Cash-handling; processing cash payments
- Operates point-of sale system

Operations:

- Oversees daily operations and ensures compliance with Levy policies and procedures.
- Ensures all staff are maintaining safety and sanitation standards
- Assists with inventory process as needed
- Assists with reducing operation costs; increasing productivity and monitors labor plan throughout shifts
- Completes all opening and closing duties including front of house preparation, sanitation, and back of house, cash management
- Assists with all restaurant duties as needed including administrative serving, bartending, food runner, expediting, front of house and back of house duties
- Performs other duties as assigned

**Required Skills**:

- Excellent customer service skills
- Strong leadership, communication, and problem-solving skills
- Ability to operate point-of-sale systems and cash-handling experience
- Ability to multi-task in a fast-paced environment
- Knowledge of and ability to adhere to food safety regulations, best practices, and sanitation requirements

**Qualifications**:

- Previous experience in a supervisory role within the restaurant and/or sports entertainment industry.

Physical demands:

- Frequently lift, push, pull up to 50 lbs
- Levy is a member of Compass Group USA_

**Click here to Learn More about the Compass Story**

**Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.**

**Associates of Levy are offered many fantastic benefits.**
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program

**Req ID: 1296965**

**Levy Sector**

**DESERT DIAMOND ARENA**

**Felice Jiron**

**req_classification

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