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Scu- Unit Secretary

4 months ago

Antioch, United States Sutter Health Full time

**Organization**:
SDMC-Sutter Delta Medical Center

**Position Overview**:
The Unit Secretary functions as an integral member of the patient care team under the direction of the Charge Nurse and the supervision of the Clinical Operations Supervisor and Manager. S/he provides secretarial and clerical support to ensure continuity of care for all patients cared for in SCU.The staff member in this position must demonstrate a high degree of professionalism and customer service skills at all time.
- Coordinates daily activities of the Operating Room under the direction of the Charge Nurse, Clinical Operations Supervisor, and Manager.
- Directs and coordinates the flow and timing of patient care activities & procedures at the OR Control Desk. Answers telephones, communicates information, takes messages and directs call appropriately.
- Demonstrates exceptional phone etiquette at all times.
- Processes add-on cases, cancellations, move-ups and delays according to protocols. Notifies appropriate staff and departments of pertinent scheduling information.
- Updates patient information in the electronic patient tracking system in a timely manner, per guidelines. Locates patient information as needed: X-Ray reports, EKG's, H&P's, lab results, etc.
- Uses computer program for patient inquiry, test result retrieval, and ordering services for patient care.
- Promotes and maintains a professional and efficient environment at the OR Control Desk.
- Organizes and maintains an appropriate inventory of office supplies, forms and equipment.
- Sorts and delivers mail to appropriate areas within the department. Ensures Control Desk is staffed appropriately, t all times.
- Acts as unit receptionist, handling inquiries from patients, families/friends, physicians and other staff. Keeps Control Desk area organized, neat and quiet.
- Provides resource and support to staff and physicians in locating policies and procedures. Anticipates needs of unit, within scope of responsibility.
- Ensures unit office equipment is maintained in good working order. Contacts appropriate person(s) for repairs in a timely manner.
- Provides secretarial/clerical support for the department as requested (including data entry).
- Keyboarding is accurate, precise and at minimum of 35 words per minute. Spelling is accurate.
- When doing data entry, ensures all required information is accurate and timely.
- Communicates clearly and effectively, orally and in writing, at all times.
- Is polite, courteous and respectful at all times.
- Communicates in a timely manner with co-workers and management about job-related issues/reports.
- Shares and collects information accurately and in a timely manner.
- Reports off to relief staff when taking breaks or leaving the immediate work area. Promotes a cooperative working relationship by facilitating and enhancing communication, displaying honesty, respect and sensitivity to cultural differences.
- Expresses and accepts feedback in a professional manner.

**EDUCATION**
- _ Equivalent experience will be accepted in lieu of the required degree or diploma._
- HS Diploma or equivalent education/experience
- Associate's: Business College or AA degree preferred

**PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN**:

- Minimum (recent) 6 months pertinent experience in an acute-care hospital setting.

**SKILLS AND KNOWLEDGE**
- Medical terminology
- Computerized scheduling system
- Microsoft Office (Excel, Word, Outlook)
- Excellent communication skills and phone etiquette
- Ability to spell accurately
- Ability to work cooperatively with others and adjust to changing work situations.
- Ability to communicate clearly and effectively, orally and in writing, in English.
- Strong ability to handle detail-oriented work, organize, prioritize and make decisions within defined boundaries and using appropriate resources as needed.

**Job Shift**:
Evenings

**Schedule**:
Part Time

**Shift Hours**:
8

**Days of the Week**:
Variable

**Weekend Requirements**:
Every other Weekend

**Benefits**:
Yes

**Unions**:
Yes

**Position Status**:
Non-Exempt

**Weekly Hours**:
20

**Employee Status**:
Regular

**Number of Openings**:
1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $28.03 to $35.19 / hour