Resident Technology Support Liaison

4 weeks ago

West Bend, United States Cedar Community Full time

Position: Resident Technology Support Liaison

Hours: Flexible (10-12 hours per week)

**Become a Cedar Community Champion**

Our team members are the champions and heart of our community—making a difference in the lives of our residents every day Building positive relationships is what we’re all about. We are a family of team members, residents, resident families, and volunteers. Recognized as a top place to work, Cedar Community in West Bend, Wisconsin, is committed to our team members. We offer more than a paycheck; we offer opportunities for growth and development, while making a difference in someone’s life-every day

**Responsibilities**:

- Offer prompt and patient troubleshooting support to address technical issues, and challenges faced by residents, such as connectivity problems, software glitches, or user interface confusion.
- Develop and curate instructional materials, tutorials, and user-friendly guides tailored to the needs and preferences of senior learners, aiming to simplify complex technological concepts and procedures.
- Advocate for accessible technology solutions and accommodations that cater to the diverse needs and abilities of residents, ensuring equal opportunity and participation for all residents.
- Stay updated on emerging technologies, trends, and best practices in digital education and senior care, continuously enhancing your own expertise to better serve the evolving needs of our residents.

**We are more than just a job, we offer a career**
- Competitive wage & benefit package with shift differentials
- Annual wage increases
- Recognition and rewards program
- Tuition reimbursement
- Advancement opportunities
- Team building, leadership, and training programs
- Flexible schedules

An exciting opportunity awaits you to join our exceptional team at Cedar Community-Washington County’s third largest non-profit employer. We look forward to hearing from you
- NOTE: For the safety of our patients and communities, Cedar Community requires all employees, regardless of role or work location, to be vaccinated against influenza, except in approved circumstances due to a medical reason, disability or religious belief. Cedar Community strongly encourages all employees, regardless of role or work location, to be vaccinated against COVID-19. This can change dependent on vaccination status requirements changes per CMS and the State of WI._

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