House Manager

2 weeks ago


New York, United States Henry Street Settlement Full time

**Job Overview**:

- **Division/Department**:Visual & Performing Arts/Abrons Arts Center
- **Type**:Part time, per diem
- **Schedule**:As needed from Monday to Sunday for a 3-4 hour minimum shift between 10am - 10pm
- **Pay**:$22 per hour, non-exempt

**Job Summary**:
As the House Manager, you will lead a team of ushers to steward the visitor experience at live performances and events at Abrons Arts Center. You will manage visitor services-related matters with the goal of ensuring a safe, comfortable, and hospitable environment for guests during their time at the arts center.

**You will have**:

- Minimum 1 year of experience as an usher, or guest services representative in theater and/or hospitality settings
- Proficiency in Outlook, Excel, Word, GSuite, Windows/Apple
- Excellent customer service and interpersonal skills
- Excellent attention to detail
- Knowledge of a second language other than English is a plus
- Experience effectively leading a team and delegating responsibilities
- Excellent conflict management and de-escalation skills
- F-03 required within 90 days of hire; F-04 and First Aid Certifications preferred

**You will**:

- Provide an excellent visitor experience at all live events and ensure the front-of-house staff manages all visitor relations with a friendly and professional demeanor
- Be an ambassador for Abrons brand: must be highly knowledgeable of Abrons Arts Center, our services, and programming
- Lead on-site facilitation of building safety plan during live events
- Maintain the appearance of the lobby and all public areas; communicate with maintenance as necessary to ensure a clean and hospitable environment
- Collaborate with box office team to support visitors through waitlist and late seating processes
- Complete and distribute house report for events
- Other duties as assigned by the supervisor

**Essential Physical Job Functions**:

- Ability to work onsite in the Lower East Side
- Must be COVID-19 vaccinated
- Must be able to walk throughout our 40K square foot facility that includes stairs, ramps, indoor and outdoor spaces.
- Ability to work nights and weekends; onsite for all live events and performances



  • New York, United States Soho House Full time

    The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest...

  • Director of Housing

    1 month ago


    New York, New York, United States Lenox Hill Neighborhood House Full time

    Lenox Hill Neighborhood House, widely recognized as one of New York's premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each...

  • Director of Housing

    1 week ago


    New York, United States Lenox Hill Neighborhood House Full time

    Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need...


  • New York, United States Soho House & Co. Full time

    The role... At Soho House, a Barback is responsible for assisting the bartenders in providing quality service to all guests who come to Soho House. As a Barback, you will create efficiency behind the bar by ensuring all items are stocked and easily accessible for quick access and delivery to guest. A Barback, is responsible for cleaning the bar, preparing...

  • Seasonal Server

    4 weeks ago


    New York, United States Soho House Full time

    The Role… At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest...


  • New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe Role…At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of...

  • Busser- Ludlow House

    2 weeks ago


    New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe role…At Soho House, a Busser is responsible for curating a we organized, clean and structured member and guest experience. A Busser, supports runners, servers and management by cleaning and resetting tables, ensuring the availability of flatware and plates, and bringing guest needs to the attention of waitstaff. They also...

  • Seasonal Runner

    4 weeks ago


    New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe role…At Soho House a Seasonal Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food...

  • Club Reception

    4 weeks ago


    New York, United States Soho House & Co. Full time

    **The role** At Soho House, the **Club Reception** is responsible for welcoming, directing or signing in all members and guests to the property. As Club Reception, you will wear many hats and oversee the diverse portfolio of your local properties; reception desk and handle basic computer duties, host in the Restaurant and Rooftop, as well as performing...

  • Club Reception

    4 weeks ago


    New York, United States Soho House & Co. Full time

    The role... At Soho House, the Club Reception is responsible for welcoming, directing or signing in all members and guests to the property. As Club Reception, you will wear many hats and oversee the diverse portfolio of your local properties; reception desk and handle basic computer duties, host in the Restaurant and Rooftop, as well as performing Guest List...

  • Seasonal Bartender

    6 days ago


    New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe role…At Soho House, the Bartender is responsible for preparing alcoholic and nonalcoholic beverages, serving food and providing excellent service accompanied by memorable experiences to all guests and members who visit a Soho House & Co. property. As a Bartender you are an extension of the brand, management team and global...

  • Seasonal Bartender

    4 weeks ago


    New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe role…At Soho House, the Bartender is responsible for preparing alcoholic and nonalcoholic beverages, serving food and providing excellent service accompanied by memorable experiences to all guests and members who visit a Soho House & Co. property. As a Bartender you are an extension of the brand, management team and global...

  • Club Reception

    4 days ago


    New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe role…At Soho House, the Club Reception is responsible for welcoming, directing or signing in all members and guests to the property. As Club Reception, you will wear many hats and oversee the diverse portfolio of your local properties; reception desk and handle basic computer duties, host in the Restaurant and Rooftop, as...

  • Seasonal Server

    1 month ago


    New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe Role…At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of...

  • Seasonal Server

    1 month ago


    New York, United States Soho House & Co. Full time

    The Role... At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest...

  • Seasonal Busser

    3 weeks ago


    New York, United States Soho House & Co. Full time

    **The role** At Soho House, a **Busser** is responsible for curating a we organized, clean and structured member and guest experience. A Busser, supports runners, servers and management by cleaning and resetting tables, ensuring the availability of flatware and plates, and bringing guest needs to the attention of waitstaff. They also restock necessary...

  • House Manager

    1 week ago


    New York, United States LINCOLN CENTER Full time

    **Position**: House Manager ** Department**:Guest Experience (Performance and Campus Operations) **Role Overview**:The House Manager is responsible for the front of house management of New York Philharmonic (NYP) events at David Geffen Hall and serves as the conduit between the two organizations for all performance-related matters. In addition, they will...

  • Seasonal Receiver

    1 month ago


    New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe Role…At Soho House, the Receiver handles and processes all food and beverage stock that is ordered for the house. As the Receiver, you will be responsible for overseeing the overall cleanliness of storage areas, back landing, dry storage, wash area, and walk ins, chef storage, freight elevator, and garbage room. A...

  • Seasonal Runner

    4 weeks ago


    New York, United States Soho House & Co. Full time

    Job DescriptionJob DescriptionThe role…At Soho House a Seasonal Runner is responsible for a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and servers. A Runner also assists the servers in providing quality hand plated service to all guests who come to Soho House. As a Food...

  • House Manager

    4 days ago


    New York, United States HousingPlus, Inc. Full time

    Job DescriptionJob DescriptionHouse ManagerOverview: The House Manager assists formerly homeless women with making the transition from shelters or temporary residential living into permanent housing and provides them with the services they need to successfully manage their own independent living. The House Manager works with tenants to develop basic...