Td Usa Sweeps

Work Location:
Lewiston, Maine

Hours:
40

Pay Details:
$22.75 - $33.25 USD

Line of Business:
Personal & Commercial Banking

**Job Description**:
The TD USA Sweeps and State Reporting Specialist role provides omnibus/insured deposit account sweep settlement services for various clients of TD Bank USA. Completes required account maintenance for IOLTA (Interest on Lawyer Trust Account) and DIP (Debtor in Possession) products, report generation to applicable state and governmental agencies, including but not limited to, State IOLTA Foundations, OCPF (Office of Campaign and Political Finance), The Office of US Trustees, Pennsylvania Department of Labor, etc. Assumes responsibility for researching, analyzing, and resolving issues related to sweep account balances and state reports. Utilizes bank operations and accounting skills for the purpose of wire transfer and monetary activities, account reconciliation, and remittance payments. Corresponds with internal and external parties as needed to ensure accuracy and timeliness of tasks. Provides legendary customer service and WOW Everyday. Work is performed according to standard policies and procedures and according to applicable regulatory guidelines.

This position is Hybrid to our Lewiston, Maine location (6 Atlantis Way, Lewiston ME)

Depth & Scope:

- Works independently but receives assistance/coaching from management team
- Provides assistance to team members and may assist with projects and procedure updates
- Helps train and mentor new employees
- Ensures compliance with all State and Federal Regulations
- Performs investigation, research and recovery functions related to debit card, check and ACH transactions
- Performs routine work related to Loss Prevention
- Develops a more in-depth understanding of the ACH function including training and basic understanding of the NACHA rules and regulations
- Monitors file processing, service level agreements, and department volumes
- Processes check transactions including but not limited to, check returns, large dollar notifications, and adjustments
- Completes monetary entries into general ledgers and demand deposit accounts, reconciles entries, and researches more complex discrepancies to resolution
- Performs daily settlements via wire movement through omnibus accounts
- Reports daily balances and interest earnings for TD Bank USA sweep accounts
- Monitors all IOLTA/IOLA/IORETA accounts for proper setup, interest transfer, OD reporting, and remittance payments to state bar foundations
- Provides transaction history and balance reporting for politically affiliated customers as required
- Balances Passbook Savings Accounts
- Completes monthly and quarterly reporting for FDIC collateralization on Chapter 11 Bankruptcy accounts for the Office of US Trustees
- Provides reporting as applicable for the Department of Labor on deceased account holders
- Assists in Abandoned Property as needed during peak seasons, including in-office mail handling, check requests, return letters, etc.
- Provides WOW Customer experience to all clients of TD Bank USA, internal business partners, and external contacts

Education & Experience:

- Bachelor's degree or progressive work experience in addition to experience below
- 3+ Years of related experience
- Experience with planning, organizing and managing multiple tasks.
- Knowledge of deposit services policies and procedures is required or other relevant banking operations experience
- Some experience in one or more deposit services functions is preferred
- Knowledge of the banks Products & Services
- Prior experience handling IOLTA accounts
- Knowledge in Bankruptcy
- Experience with State and Federal regulatory reporting requirements
- Understanding of Escheatment concepts and state guidelines
- Strong verbal and written communication skills
- Strong analytical and independent decision-making skills
- Ability to work independently in a multitask environment with limited direct supervision
- PC proficiency in Word and Excel
- Proven ability to maintain confidentiality of sensitive information
- Excellent organizational, analytical, and interpersonal skills
- Knowledge of bank card operating rules and regulations
- Knowledge of Visa Regulations and Chargeback Guidelines
- Ability to work well under pressure while maintaining strong attention to detail
- Ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing in the work group

Customer Accountabilities:

- Understands and supports the Bank's Customer Service Strategy
- Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
- Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
- Models quality service delivery at every interaction
- Leads and contributes to the ongoing improvement of the partner / Customer experience

Employee/Team Accountabilities:

- Be engage