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Customer Service Representative
7 days ago
**Job Overview**:
**Duties**:
- Handle inbound and outbound customer calls professionally and courteously
- Provide information about products and services, answer questions, and resolve any customer issues
- Utilize phone etiquette to ensure quality customer service
- Perform data entry accurately and efficiently
- Upsell products or services to customers when appropriate
**Qualifications**:
- Strong customer service skills with the ability to communicate effectively
- Proficiency in English; multilingual abilities, especially Spanish, are a plus
- Experience in sales or upselling preferred
- Excellent data entry skills
- Ability to work in a fast-paced environment while maintaining attention to detail
**Benefits**:
- Competitive salary
- Opportunities for career growth and advancement within the company
- Training provided to enhance customer service and sales skills
Pay: $20.12 - $24.23 per hour
Expected hours: 40 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Uniondale, NY 11553: Relocate before starting work (required)
Work Location: In person
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