Medical Receptionist/front Office

2 weeks ago

Columbia, United States Comprehensive Laser & Aesthetics Full time

Thriving Aesthetics practice looking for an independent, charismatic, tech savvy, reliable medical office receptionist. We are a dedicated team and fully embrace our mission of “helping others live their best life”. This includes our patients, our vendors, ourselves, and our co-workers. We are invested in hiring a team member who is also committed to a collaborative and positive workplace culture.

We are looking to hire for this position ASAP
- All applicants who meet the below requirements will have a response within 24 hours of submission.
- A phone interview will be conducted at the applicant's earliest convenience.
- An in-person interview will again happen as soon as permissible following the phone interview.
- We are looking to interview and hire for this position within a week's time.

JOB DUTIES
- Answering phone calls & scheduling appointments according to practice guidelines
- Greeting patients as they enter the office
- Accessing records through online electronic medical records
- Checking patients in/out
- Processing patient payments
- Confirming appointments / appointment reminder calls
- Organizing front office, including filing, scanning, receiving and distributing mail and parcels
- Light housekeeping around the office, restocking supplies, and wiping down surfaces, etc.
- Room preparation

JOB REQUIREMENTS
- Customer service experience in a medical setting, hospitality, or spa environment preferred
- High school diploma required
- Ability to pass a background check

Successful applicants will be able to demonstrate the following:

- Impeccable business ethics
- Outstanding interpersonal skills that allow effective working relationships with diverse patient and medical practice populations; including listening, sales, and problem-solving skills
- Strong work ethic and ability to work independently with limited supervision
- Strong oral and written communication skills in English
- Creating, identifying, and capturing sales opportunities
- Ability to solve problems and provide solutions and/or escalate to the appropriate personnel
- Ability to learn on the job and implement professional feedback

COMPENSATION & BENEFITS:

- Competitive hourly rate
- Paid time off
- 401k with employer match
- Employee discounts

**Job Type**: FULL TIME

Schedule:

- Monday to Saturday (one weekday off)
- Saturdays REQUIRED
- PT or FT hours available

Location

Coverage required in our Columbia, MD location

**Job Types**: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- Retirement plan

Healthcare setting:

- Outpatient
- Private practice

Medical specialties:

- Dermatology

Schedule:

- 8 hour shift
- Day shift
- Every weekend
- Monday to Friday
- No nights

Application Question(s):

- What is your desired hourly wage?
- Are you able to work until 7 pm on Wednesdays and Thursdays?

**Experience**:

- Customer service: 2 years (required)

**Language**:

- Spanish (preferred)

Shift availability:

- Day Shift (required)

Willingness to travel:

- 50% (required)

Work Location: In person

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