Maintenance Team Lead

4 weeks ago

Richmond, United States CityParking Inc. Full time

**Maintenance Supervisor**

**_
Benefits: Paid Time Off, Health / Dental_**

**Who We Are**

Founded in 2004, CityParking Inc. is a parking operator based in downtown Richmond, Virginia. We provide monthly and transient parking for commuters, visitors, and residents in Richmond, Fredericksburg, and Norfolk. CityParking makes parking as simple and convenient as possible for our communities. We are technologically innovative and problem solvers. We trust our employees to put our customers first in everything we do. Our team works hard and enjoys the challenges of a busy and dynamic work environment. We invite career-seekers looking for an opportunity to learn and grow with us

**Responsibilities**
- Maintain a clean appearance in the parking facilities.
- Handle most minor facility repairs and installations
- Analyze and manage, in a proactive manner, the operational performance of the assigned buildings.
- Control supplies, equipment, and personnel necessary to meet customer specifications.
- Interact with customers daily to obtain feedback on services and needs.
- Troubleshoot potential problems and concerns.
- Manage the company’s quality control monitoring, inspections, and safety programs at the assigned buildings.
- Conduct quality of service inspections at assigned buildings.
- Develop operational improvement plans and implements process changes within assigned buildings.
- Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
- Ensure all paperwork, including staff discipline and terminations, incident reports, labor plans, etc is complete, accurate and submitted in a timely manner.
- Ensure that payroll reporting is accurate and submitted to in a timely manner and correct schedule discrepancies as needed.
- Implement any training programs required by Management.
- Onboard and train hourly maintenance employees.
- Ensure all tasks noted in checklists are completed as directed by hourly staff and observe and review all work to ensure proper execution.
- Report observed or suspected violations of company policy, safety hazards or any unusual occurrence to the facility manager in a timely manner.
- Operate gas or electric powered equipment (such as sweepers or scrubbers).
- Participate in snow and ice removal. Be available as soon as possible during inclement weather scenarios.
- Complete and submit daily required daily reports.

**Qualifications**
- Must be able to communicate clearly and informatively with co-workers and customers.
- Positive attitude always, especially when responding to requests for service and assistance.
- Tech-savvy and able to learn and navigate multiple platforms quickly and capably.
- Ability to work with an agile mindset and navigate a dynamic workflow.
- Exhibits sound and accurate judgement.
- Ability to meet physical demands of job including working for long stretches of standing and/or walking; able to lift 50 pounds; and perform tasks, such as shoveling snow.
- High School Diploma or a combination of experience and education required.
- Supervisory experience preferred.
- Must have access to a personal vehicle and acceptable DMV record.

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