Lpn Infusion Nurse Optum Tri-state
2 weeks ago
**Opportunities with Optum in the Tri-State region** (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind **Caring. Connecting. Growing together.**
Work Schedule: Monday to Friday 9:00 AM EST - 5:00 PM EST and every other Saturday 9:00 AM EST - 1:00 PM EST
**Primary Responsibilities**:
**Clinical Knowledge and Skills**
- Demonstrates clinical competence in the direct care of patients/significant others in established area of practice, considering developmental differences among patients
- Demonstrates basic knowledge of common disease processes and treatments, including pertinent diagnostic/laboratory testing and medical/nursing interventions; familiar with preventative health measures related to population served
- Demonstrates a proactive approach to patient care, focusing on addressing each patient’s individual and family needs at the time of service; communicates identified needs in a timely manner
- Utilizes evidence-based approaches with patients/families/caregivers to support self-management, self-efficacy, and health-promoting behavior change
- Collaborates with patients/significant others and other members of the healthcare team to establish goals and priorities to meet patients’ immediate and future needs; Actively participates in the care team to ensure that patient needs and preferences are incorporated into the comprehensive plan of care
- Using population-specific knowledge and clinical expertise, contributes to the continual assessment and effective management of the health needs of assigned patient populations
- Performs telephone triage with particular emphasis on assessment, problem/priority identification, and decision-making
- Demonstrates knowledge, skills, and technical ability in medication/treatment administration; administers prescribed medications correctly, with knowledge of proper dosage, route, site, and possible side effects
- Provides accurate, up-to-date clinical information to patients consistent with professional nursing scope of practice and accepted Optum practice standards, policies, and protocols
- Uses the nursing process for problem-solving/decision-making
- Performs authorized technical procedures competently (e.g., starting/ monitoring IVs) as may be required in clinical practice area
- Demonstrates clinical competence when assisting MD or other provider with procedures
- Seeks validation/guidance from physician or other provider and nurse colleagues when necessary
- Functions effectively with other healthcare providers during emergency situations
- Understands and practices universal precautions correctly and consistently and complies with all applicable OSHA guidelines
- Ensures that all clinical equipment is maintained in clean, working order
**Communication**
- Maintains open lines of communication with physicians and other Optum personnel, within and between departments-even during periods of heightened stress
- Maintains open lines of communication with non-Optum physicians, pharmacies, and other community agencies and services
- Notifies patients/significant others and/or reception staff promptly of unanticipated MD/other provider delays or scheduling changes
- Demonstrates effective communication strategies reflective of the needs of all patients, including those from vulnerable populations
- Provides reassurance to patients who are upset and/or in need of assistance or additional information
- Directs and coordinates the work of LPNs, medical assistants, and other assistive personnel to meet identified patient care needs
- Maintains confidentiality of all information obtained from patient records and conversations with patients/significant others, physicians, and other Optum personnel
- Answers telephone promptly (within three rings) and courteously and identifies self by name and department (and physician’s office by physician’s name, if appropriate)
- Uses discretion and sensitivity during all phone conversations
- Uses a non-judgmental approach when talking with patients and coworkers
- Effectively and efficiently triages patient phone calls and schedules same-day (work-in) appointments as per departmental or individual physician guidelines
- Transfers telephone calls only when necessary and as per Optum policy
- Assists patients with referrals and pre-certifications as needed for managed care insurance plans with which Optum participates; communicates potential for additional care coordination with outside organizations and/or providers when identified
- Offers clinical advice to Optum patients according to departmental protocols, individual physician’s or other provider’s in
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