Assistant Manager

4 weeks ago

Lutz, United States Zaxby's | Florida Full time

**Role Summary**:
The Assistant Manager works side by side with the General Manager to lead the overall operations of the restaurant on a daily basis. Specifically, this role is a leader and critical component in ensuring success in the following areas:

- Financial stewardship management through food cost, labor cost and repairs & maintenance
- Back of House and Guest Experience operations
- Leadership and people development

**General Responsibilities**:

- Drive sales growth mentality and foster an environment of exceptional service and hospitality.
- Provide appropriate and effective training for all team members.
- Execute all operational systems daily to ensure a clean, organized restaurant, prepared to deliver quality food and service.
- Maintain high standards of service throughout the operational day by demonstrating leadership by example.
- Perform coaching and discipline for actions that do not meet Zaxby's standards and execute disciplinary documentation for all team members who fail to meet expectations.
- Maintain food safety and cleanliness standards.
- Open and/or close the restaurant leading the shift as a key holder.
- Assist in the interviewing and hiring process for new team members.
- Utilize all management tools to keep neat, accurate and current records.
- Ensure all team members are knowledgeable of the policies and procedures by constantly asking questions, testing and monitoring their performance and giving timely feedback

**Skills**:

- Strategic thinker and goal-oriented
- Great communicator both in handling difficult situations and a diverse team.
- Mature, dependable and results-oriented
- Very detail oriented & keenly observant
- Self-starter, creative, and flexible
- Ability to work well with the public/network
- Good written/verbal communicator
- Strong project/time management skills
- Unquestionable integrity
- Able to work well independently and in a team environment
- Servant spirit with a strong sense of stewardship

**Preferred qualifications**:

- Experience as a leader in food service operations
- Years of Experience: 2
- Skilled in time management
- Self-directed and highly organized
- Must be able to master all knowledge and skills of every position in the restaurant

**Benefits**:

- Health, dental and vision insurance
- 401(k) options
- PTO/Vacation
- Performance based bonuses
- Flexible schedule
- Meal Credits

**REQUIREMENTS**:
Childhood friends Zach McLeroy and Tony Townley opened the first Zaxby’s restaurant in 1990 in the college town of Statesboro, Georgia. Their goal was to provide a fun and relaxing atmosphere that would keep guests coming back for more. As a licensee of Zaxby’s Franchising, LLC, we strive to exhibit those original values. This job is offered by Swamp Dawg Restaurant Management Group **not** Zaxby’s Franchising, LLC. If hired the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

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