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Scheduler in Training

1 month ago

Vacaville, United States PG&E Corporation Full time

Requisition ID # 156753

**Job Category**: Maintenance / Construction / Operations
**Job Level**: Individual Contributor
**Business Unit**: Gas Operations
**Work Type**: Hybrid
**Job Location**: Vacaville

Department Overview
The Dispatch and Scheduling department is within the Gas Operations Line of Business and provides support to the Gas Operations and Customer Operations organizations. We assist in the planning, scheduling and execution of Gas service work and resources. Our goal is to create and maintain a Safe sound work plans while delivering on department objectives.

Position Summary

**Responsibilities**:
Partner with Distribution Coordinators, Field Supervisors, Dispatch and other internal departments to allocate available resources to project and compliance work by using technologies such as; Workforce Availability (WA), Dispatch Application (DA), Customer Care & Billing (CC&B)
Review resource requests, assign resources to work requests and ensure resources are available to be scheduled for appointment booking windows.
Modify schedules as necessary; ensuring that the proper work is completed as planned
Consistently meet measured and monitored deadlines that play a large role in enabling PG&E to meet annual goals and targets
Maintain customer focus by being organized, detailed and able to work in a team
Manage multiple tasks and exercise decision making skills in a fast paced, high-stress environment
Attend training and procedural meetings as needed
Contribute toward Gas Safety Excellence goals by improving safety, reliability and affordability for one or more asset families and one or more life cycles

**Qualifications**:
**Minimum Qualifications**:
Must be at least 18 years of age
Must possess a High School diploma, GED, or equivalent work experience.
Must possess a valid California Driver’s License or ability to obtain within 10 days of hire.
Ability to work flexible schedules, extended hours, nights, weekends, and/or overtime (scheduled or ad hoc)
**Internal PG&E employees**: Must have qualified on the Scheduler Test Battery (STB) exam and the Work Orientation Inventory (WOI) exam prior to applying.

**Desired Qualifications**:
Workforce Availability, FAS Scheduling Workforce Optimization, Salesforce, Scheduling experience
1+ year experience in a dispatch environment
Demonstrated proficiency with Microsoft Office products
- Excel, Outlook, and Word
Current or previous PG&E employee
Current or previous Hiring Hall employee

Pre-Employment Testing
Scheduler Test Battery
Work Orientation Inventory-Physical/Technical Driving

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