Project Support Specialist
6 days ago
**Summary**
In a high-volume, fast-paced environment, project support specialist is responsible for supporting not only individual planning tasks but also overall project planning and control. The goal is to ensure orderly, economical, transparent and complete project implementation while maintaining a professional and customer centric attitude
**Essential Duties and Responsibilities**:
In a fast paced, team, and goal-oriented Project Management Support department, duties include:
- Make outbound calls to customers in a professional manner fostering customer
relationships.
- Identify, research, and resolve project challenges in a timely manner.
- Prepare new project files and review timeline and materials.
- Create and update Project Managment files and support the Service Centers in any and all Project needs.
- Establish and maintain effective working relationships with cross functional teams and multiple business units.
- Other duties as assigned.
- Strong organizational skills
**Competencies (check all that apply)**
Analytical Decision-Making
Communication
Learning & Development
Planning & Organizing
Professionalism & Integrity
Risk-taking/Creative Thinking
Teamwork & Relationship-Building
Results Orientation
EEO Accountability
**Education and/or Experience**
High School Diploma or GED
Associate degree or higher
Minimum of 2-4 years of customer experience in a high-volume business field.
Experience in a construction business environment or related fields preferred
Excellent verbal and written communication skills.
Intermediate level skill in Microsoft Office-Excel and Word.
Ability to anticipate work needs and interact professionally with customers.
Excellent organizational skills and attention to detail
**Travel**
None
**Computer Skills**
Knowledge of Microsoft Applications (Excel/MSWord/SharePoint/Teams), BuilderTrend, intermediate-level Microsoft Word and Excel skills, and a thorough understanding of computer basics.
**Other Requirements**
Attention to detail
Must be able to meet deadlines
Ability to multi-task
Friendly, works well in a collaborative environment
Problem solver who works well autonomously
Communicate effectively and professionally
Critical thinking and problem-solving
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee will frequently walk and sit; use hands and fingers, handle or feel; reach with hands and arms, and talk or listen. The employee will occasionally lift and/or move up to 25 pounds. **(50 pounds)
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