![Fairfield Inn & Suites Charlottesville North](https://media.trabajo.org/img/noimg.jpg)
Front Desk Associate
4 weeks ago
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
- Operate phone systems and handle incoming calls with proper phone etiquette
- Assist with night audit procedures as needed
**Requirements**:
- Previous experience in hospitality or hotel management preferred
- Bilingual or multilingual skills are a plus
- Excellent communication and interpersonal skills
- Strong guest relations skills to provide exceptional customer service
- Familiarity with phone systems and ability to handle multiple calls simultaneously
- Attention to detail and ability to handle cash transactions accurately
- Ability to work flexible hours, including nights, weekends, and holidays
**Job Types**: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 32 - 40 per week
**Benefits**:
- Dental insurance
- Employee discount
- Flexible schedule
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Work setting:
- In-person
Ability to Relocate:
- Charlottesville, VA 22901: Relocate before starting work (required)
Work Location: In person
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