Grill Associate

**Job description**:
Reports to the Division Leader. Responsible for interacting with customers by taking and receiving orders, processing payment, and responding to whatever the customer needs. Ensure customer receives the best service while at the Blue Badger Grill.

**Grill Associate Responsibilities**:
Greet and welcome guests to the restaurant. Creating a sense of welcome and personalized service excellence
for the guest.
Interact with customers by taking and receiving orders, processing payment, and responding to whatever the
customer needs.
Basic Math skills, able to make change quickly and accurately.
Ensure customer receives the best service.
Display an active presence in public areas, interacting with guests.
Monitor resources, ensuring the tools are available to deliver services that meet and exceed guest
expectations.
Communicate all customer concerns and comments to the Shift Leader to ensure best experience.
Follow company guidelines and procedures and maintain excellent Customer Service Standards.
Keep cashier area clean and organized.
Make sure grill area is presented in way consistent with our mission.
Ensure kitchen completes orders in a timely manner and delivers them to customer.
Confirm with customer that everything has exceeded their expectation.
Protect the assets of the company.

**Non-Essential Functions**:
Maintain a clean, safe, organized and well-stocked restaurant to ensure restaurant is presentable.
**Clean all areas of the restaurant i.e.**: including but not limited to, stockroom, kitchen area, ensure all areas are properly clean, sanitized and presentable to guests at all times.
Keep inventory of supplies.
Wear appropriate uniform, footwear, name tag and maintain cleanliness of the uniform.
Communicate effectively with Leader any customer concerns, complaints, product requests, etc.
Must be able to work as an integral part of a team, assisting and communicating effectively with
with co-workers and guests.

Ability to lift heavy items, ranging from 25 to 50 lbs, and operate equipment, cash registers, etc.
Excellent customer service, communication, and math skills.
Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation.
A courteous and efficient approach to handling customer requests, questions, and complaints.
Attention to detail is essential
Ability to work as a team and contribute to a smoothly flowing experience for all customers
Ability to spend an extended period working in a standing position.
Wear appropriate uniform, footwear, name tag and maintain cleanliness of the uniform.
Communicate effectively with Leader any customer concerns, complaints, product requests,
Must be able to work as an integral part of a team, assisting and communicating effectively with co-workers and guests
Must have efficient multi-tasking and time management skills.
You may be asked by your leader to perform other duties that are not listed above. The employer has the right to revise this job description at any time.

**We Offer**:
A Fun and Friendly Work Environment
Advancement Opportunities
Flexible Scheduling
401K Savings Plan with Employer Match (1000 hrs)
Bonus Programs
Employee Recognition Themed Christmas Party
Health Insurance (FT)
Life Insurance (FT)
Employee Recognition
Paid Training
Dental/Vision Reimbursement (FT)
Short & Long Term Disability (FT)
Willkomms PERX Program