Quality Control Manager

3 days ago

Riverside, United States Triple H Food Processors LLC Full time

Reports to the President/CFO and has full responsibility for the QA Department. Ensures that quality standards are maintained for raw materials, packaging, and finished products by monitoring and auditing receiving, production, storage, and shipping activities. In addition to developing, maintaining, and improving quality programs, the QA Manager will audit and verify compliance with claims and certifications such as Organic, Kosher, Halal, and BRC (GFSI). Must have demonstrated knowledge and understanding of HACCP and HARPC and familiarity with applicable FDA regulations. Development of SOP’s and training in all programs will be a key deliverable for this role. This position is responsible for promoting a culture of food safety and quality throughout the facility.

**Essential Job Responsibilities**:

- Deliver optimum quality of Triple H’s products by understanding customer and stakeholder requirements and develop effective quality control processes.
- Ensure that food safety requirements are met, and the facility is in compliance with FSMA.
- Manage and direct the daily responsibilities and performance standards of the QA Technicians.
- Supervise employees in the Sanitation Department. Develop and implement sanitation SOP’s and carry out specific training for sanitation employees.
- Take initiative in the evaluation of risks and define controls prior to the introduction of a new process, product or raw material.
- Implement, maintain and review the internal audit system to ensure that critical procedures for food safety are in place and being followed.
- Host audits, manage response & close out of non-conformance reports from audits as required.
- Develop Standard Operating Procedures (SOP) and review annually.
- Work in partnership with production team to ensure adherence to quality standards.
- Investigate, trend and resolve quality-related issues, including customer complaints and internal non-conformities.
- Develop and maintain quality metrics, reports, and documentation to track and communicate performance.
- Drive continuous improvement initiatives to enhance product quality, operational efficiency, and customer satisfaction.
- Remain current with industry trends and advancements to proactively address emerging quality challenges.
- Validate quality processes by establishing product specifications and quality attributes.
- Identify ways to eliminate production waste and reduce the carbon footprint of the organization.
- Evaluate supplier performance through documentation review and raw material sampling to ensure compliance with specifications.
- During the launch of new products, work with the R&D team to ensure that quality and food safety requirements are achieved.
- Actively participate in the company-client relationship as needed to address quality questions or concerns.
- Manage pH-controlled products submissions for State of CA approval.
- Oversee food safety and quality training for the facility at all levels.
- Other duties as assigned.

**Education and Experience**:

- Bachelor's degree in Food Science, Quality Management, or related field required.
- Better Process Control School certification preferred
- HACCP and PCQI certification preferred
- Ten years previous experience in a QA Manager role within a food manufacturing environment required.
- Excellent quantitative measurement and analytical skills
- Demonstrated knowledge of food safety/quality related programs, procedures and certifications (Organic, Kosher, Halal, BRC, FDA, HACCP, HARPC, GMP, Allergens, SSOPs, SOPs, Pre-Op, prerequisite programs)
- Certification programs in Six Sigma, Quality Improvement associate, ISO, quality auditor, and quality engineer preferred

**Qualifications**:

- Experienced Quality Assurance Manager to ensure that products meet food safety and quality standards.
- To be successful as a QA Manager, you must understand the customer’s requirements and coordinate employee efforts between management and production teams with excellent communication, observational and analytical skills and a demonstrated knowledge of regulatory compliance.
- Maintain our company’s product reputation by ensuring that customer quality expectations are met or exceeded.
- Demonstrated ability to follow and uphold key values of customer care, can-do, teamwork and not just getting it right but keeping it right.
- Skill in communicating in Spanish is a plus.
- Detail-oriented mindset with a commitment to maintaining high product quality standards
- Proven ability to drive process improvements and implement best practices
- Fluent in understanding spoken and written English required
- Advanced knowledge of MS Office and databases

**Work Environment and Physical Requirements**:

- Ability to work in a fast-paced work environment
- Walking and climbing stairs
- Prolonged periods sitting at a desk and working on a computer
- Must be able to lift up to 20 pounds at times
- Adhere to safe work practices in a continuous improv

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