Front Desk Associate

4 weeks ago


Sacramento, United States Royal Guests Full time

We are looking to hire a front desk agent
- **Shifts are 8 hours. Must be available for the full 8 hours**:

- Must be available weekends and holidays.

**Job duties include but are not limited to**:

- Checking guests in and out of the hotel.
- Ensuring guest satisfaction up to brand service standards
- Learn and use the hotel's property management system and computer system.
- Answer guest inquiries regarding local activities, restaurants, special sites and directions
- Resolving guest issues/complaints
- Maintain a hospitable and friendly attitude with guests and hotel staff
- Build guest loyalty by providing exceptional guest service
- Make and modify hotel reservations
- Ability to answer a multi line phone system
- Learn about the hotel's layout, guestrooms, and amenities and be able to sell the hotel accordingly.
- Stand for up to 3 hours at a time
- Business professional attire.

**Job Type**: Part-time

Pay: $16.00 - $16.50 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- 401(k)
- Employee discount
- Flexible schedule
- Paid time off

Schedule:

- 8 hour shift

Work setting:

- In-person

Ability to Relocate:

- Sacramento, CA 95814: Relocate before starting work (required)

Work Location: In person



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