Host - Canton

1 month ago

Canton, United States Trillium Full time

**Host**

**Position Summary**

**Essential Job Duties and Responsibilities**:

- Welcome and acknowledge each and every guest with a smile, eye contact and friendly verbal greeting.
- Provide guests with accurate wait time estimates during busy periods
- Rotate seating between different stations to ensure even workloads for waitstaff
- Answer phones and schedule reservations with large parties
- Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- Address guests' service needs in a professional, positive, and timely manner.
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
- Additional duties may be assigned as necessary.

**Desired Qualifications & Abilities**

Experience
- Minimum 18 years of age
- 1 year host experience in a fast-paced restaurant setting preferred
- TIPS training required by start date

Knowledge, Skills, and Abilities
- Willing to work a flexible schedule including weekends, nights and holidays.
- Exceptional guest service skills
- Ability to work in a high energy, fast-paced environment.
- A strong team player, organized with great attention to detail
- Stand, sit, or walk for an extended period of time or for an entire work shift. Move up and down stairs and/or service ramps.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.

**Benefits**
- Medical, dental and vision benefits with no wait period
- Short & long term disability and life insurance
- 401k plan with generous match with no wait period
- Paid time off
- PPE reimbursement
- Trillium Comp Card
- Trillium discounts
- Philanthropy program
- Employee Assistance Program
- Employee gym

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