Retail Manager

4 weeks ago

Dover, United States Red Wing Shoes Full time

**Retail Store Manager**
- Dover, DE, USA
- Full-time

**Company Description**

**Pay: $49,000 - $62,400/year + Commissions**

**We are a Red Wing dealer.**

You can find retail jobs just about anywhere. So, why work at Red Wing Shoes? From our purpose-built footwear to our stylishly designed stores, you’ll see the difference. From our life-friendly retail schedules to the family atmosphere, you’ll feel the difference. And, when you create remarkable, in-store experiences for customers who build, shape, and protect the world around them -- you’ll make a difference. We’re not just retail. We are Red Wing.

**GENERAL PURPOSE OF JOB**:
Responsible for the overall retail operations including recruitment, team development, profitably, managing expenses, accounts receivable, developing new business, store inventory and merchandising.

Promote and support our high-quality Red Wing brand image through professional selling, building loyalty and long-lasting relationships with our customers. This is achieved by promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFX), selling our premium products, and providing conscientious customer service.

**ESSENTIAL DUTIES and RESPONSIBILITIES**:

- Manage inter-store transfers, payment collections, and follow up as outlined in the Standard Operating Procedures
- Manage monthly labor model as defined by monthly labor and sales budgets
- Uphold RWSC merchandising and brand standards to ensure store presentation requirements are met
- Manage inventory levels and accuracy by completing style counts, monthly wall counts, product assortment reviews
- Manage retail truck and perform on-site truck visits
- Lead by example by guiding each customer through RWSC’s Ultimate Fit Experience
- Provide appropriate accessory recommendation, educate customers on the benefits of each
- Generate Industrial Sales Leads
- Achieve and exceed daily productivity and sales goals
- Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
- Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
- Maintain a safe and healthy work environment by following organization standards and legal regulations
- Maintain industrial/RWfB account operational requirements
- Build collaborative relationships between you and key people with whom you’ll work or interact with; field team/business partners
- Manage store staff through consistent implementation retail initiatives, policies/procedures, goal setting and performance management
- Foster an environment of continuous education and development while supporting company driven training initiatives and participation in learning activities
- Recruit, develop, and train store associates to achieve operational and sales objectives as well as adhere to policies and guidelines
- Create an environment of inclusivity, positive employee morale, as well as safe working conditions amongst peers
- Support your Region Operations Manager in daily operations throughout the region

**OTHER DUTIES AND RESPONSIBILITIES**:

- Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software
- Maintain quality service by establishing, following, and enforcing organization quality system standards
- Uphold Red Wing Shoe Company’s core values
- Willingness to perform additional duties as required
- Conduct self-accordance to RWSC policies

**Qualifications**

**EDUCATION, EXPERIENCE AND REQUIRED COMPETENCIES**:

- High School Diploma/GED or equivalent work experience
- 2 years managerial experience
- Results oriented
- Effective Written/Verbal Communication
- Knowledge and comfort with technology and Microsoft Office programs

**ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES**:

- Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
- Profit and loss knowledge
- Naturally curious, has passion for new ideas, and looks to drive growth
- Problem solving
- Retail Footwear
- Specialty Retail
- Employee development

**PHYSICAL DEMANDS**:

- Lifting 50 pounds, bending/squatting to lace shoes, overhead lifting, twisting, climbing a ladder, standing for long periods of time
- Housekeeping duties including but not limited to: vacuuming, mopping & waxing floors, washing windows, use of disinfectant chemicals, discarding of all trash, maintaining recycling, installing, and maintaining furniture, fixtures, and displays.

**WORK ENVIRONMENT**:

- Retail store

**Additional Information**

**Red Wing Shoes is an Equal Opportunity Employer.**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

All offers of employment are contingent on satisfactory results of a background check.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Pay: $49,000.00 - $81,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave

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