Content Writer/editor

4 weeks ago


Richmond, United States CriticalRiver Inc Full time

CriticalRiver Inc. is a trusted technology, consulting and electrical design company for comprehensive consulting, implementation and managed services across the globe. The company's highly experienced consultants, designers and engineers are experts at understanding client needs and delivering strategic solutions that leverage the latest technologies and industry best practices.

Content Writer

Work location varies, but primarily 730 E Broad St, Richmond, VA 23219
Schedule: Monday Friday, 8-5, but flexible and hybrid schedule may be an option.

The Customer Service Division is seeking a writing professional to develop creative and engaging content on demand for various.
operating areas including job/ desk aids, process reminders, procedural checklists, FAQs, operating procedures, and other
relevant documentation. The ideal professional is proficient in the Microsoft suite, Teams, and Canva, and possesses a toolkit of

General duties include:
**General duties include**:

- Meet with business owners and front-line staff to understand business needs.
- Work closely with internal stakeholders to ensure alignment and consistency in messaging, branding, and style.
- Edit existing content to ensure voice, grammar and style is consistent with branding and style established Develop standard operating procedure framework.
- Stay up to date on changes to support content development.
- Develop operating procedures, job aids, FAQs, newsletters, and other relevant content for employee consumption.
- Create and schedule process reminders, distribute process changes and other time sensitive information in Microsoft Teams for multidivisional channels.

**Job Type**: Contract

Pay: $50.00 - $60.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift

Application Question(s):

- Experience edit existing content to ensure voice, grammar and style is consistent with branding and style established Develop standard operating procedure framework
- Experience in developing operating procedures, job aids, FAQs, newsletters, and other relevant content for employee consumption.

Ability to Commute:

- Richmond, VA 23219 (required)

Ability to Relocate:

- Richmond, VA 23219: Relocate before starting work (required)

Work Location: In person



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