Event Set-up Houseperson

3 weeks ago

Saint Charles, United States Q - Center Full time

Q Center is looking for a Part Time Event Set Up Houseperson to join our team

Job Summary

The Conference Set-up Houseperson is responsible for the set-up, refresh, tear down and maintenance of all meeting space per client specifications. This position will follow the Banquet Event Order to complete all work assignments for the meeting space; ensuring amenities, audio-visual needs and supplies are available prior to the start of the meeting. The Conference Set-up Houseperson will work closely with the event planning team to ensure quality service and guest satisfaction.

The schedule for this position is primarily weekends 8am-5pm, with occasional weekdays as needed.

Starting rate for this position is 17.00/hour.

**Benefits**:

- Paid time off
- 401(K) with employer match
- Employee Meals

Education & Experience
- High School diploma or equivalent required.
- Customer service experience required and/or experience in a hotel or related field preferred.

Physical Requirements
- Flexible and long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.

Fundamental Requirements
- Employees must at all times be attentive, friendly, helpful, and courteous to all guests and fellow employees.
- Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
- Know how to read the Banquet Event Order and be familiar with room sets.
- Ensure the correct and timely set up of all Banquet Event Order functions; comply with last minute changes with regard to equipment and additional supply needs.
- Maintain the highest standards of cleanliness and sanitation throughout the meeting space, pre function space, and storage areas to include the carpet, walls, doors, windows, etc.
- Maintain the storerooms in a neat and organized manner, stock with any and all appropriate supplies necessary for meetings as requested.
- Be familiar with fire exit and extinguisher location, and follow all safety rules.
- Maintain radio contact with the Department Staff and other Departments throughout shift, responding to all inquiries in a timely manner using proper etiquette.
- Breakdown the space after the completion of functions and ensure that all equipment and supplies are stored properly.
- Handle equipment, such as, tables, chairs, audio visual displays; transport, store and ensure all equipment is in good repair.
- Refresh meeting rooms as needed.
- Notify management of any hazards.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction and safety is achieved.

**The Q Center**:
Q Center is more than a conference center - it’s an experience With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure - food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences - our multi-talented team and event space makes us one of the Midwest’s premier special event venues
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law._
- EEO is the Law_ _Supplement Notice_ _Pay Transparency_

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