Customer Service Representative
4 weeks ago
Never job search again
Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staff. Join Rodenhiser, be a professional, and learn to excel.
At Rodenhiser:
- You are prepared. Our training and coaching will get you off and running from the very first day.
- You are informed. Managers and staff are always approachable, open and available.
- You are pushed. Rodenhiser builds leaders who are focused on constant improvement and growth. Your role will never become stagnant.
- You have balance. Rodenhiser offers flexible hours to best accommodate the needs of you and your family.
- You are appreciated. Not just by your Rodenhiser team, but by so many satisfied customers you help every day.
- You advance. Rodenhiser provides you a clear, concrete path to advancement so you can reach new heights.
- You have fun. From frequent bbq’s and holiday parties to softball games and 5Ks to community service events, the Rodenhiser family does it all
At Rodenhiser, we already have all of these benefits. Don’t you want them too?
**_
The Big Task_**
As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. You will book service appointments and do whatever is necessary to promote client satisfaction.
**_ Key Sub Tasks_**
- Convert incoming client calls into booked service appointments.
- Be professional and establish client rapport, encouraging repeat business.
- Adhere to the company’s plan for resolving client complaints quickly and favorably.
- Participate in training to boost booked calls.
- Maintain and update client database with complete and accurate information.
- Make outbound calls.
- Be available for On-Call duties.
**_
Desired Skills and Experience_**
- Highly motivated, flexible and a great attitude on life.
- Engaging personality that blends well with a fast-paced environment.
- Ability to build trust and demonstrate empathy.
- Strong verbal and written communications.
- Highly organized with exceptional follow-through abilities.
- IT competent; good typist and proficient with phone systems.
- High school education or equivalent.
- Two years’ proven track record in customer service, preferred.
**_
What We Offer_**
Rodenhiser offers aggressive wages, 401(K); Generous Paid Time Off; holiday pay; bonuses; health, dental, life and AD&D insurance; short-term and long-term disability and all are included in our comprehensive benefit package. As a Rodenhiser employee, you will work for a company that has been a trusted leader in home services for more than 90 years.
2ULJ9HsvTu
-
Customer Service Representative
4 days ago
Holliston, United States Harvard Bioscience Full time**About Harvard Bioscience** Harvard Bioscience is a leading developer, manufacturer and seller of technologies, products and services that enable fundamental research, discovery, and pre-clinical testing for drug development. Our customers range from renowned academic institutions and government laboratories, to the world's leading pharmaceutical,...
-
Customer Service Representative
4 weeks ago
Holliston, United States Harvard Bioscience Full timeJob DescriptionJob DescriptionAbout Harvard Bioscience Harvard Bioscience is a leading developer, manufacturer and seller of technologies, products and services that enable fundamental research, discovery, and pre-clinical testing for drug development. Our customers range from renowned academic institutions and government laboratories, to the world's...
-
Customer Service Representative
1 week ago
Holliston, United States Harvard Bioscience Full timeJob DescriptionJob DescriptionAbout Harvard Bioscience Harvard Bioscience is a leading developer, manufacturer and seller of technologies, products and services that enable fundamental research, discovery, and pre-clinical testing for drug development. Our customers range from renowned academic institutions and government laboratories, to the world's...
-
Customer Service Representative
1 week ago
Holliston, United States Rodenhiser Home Services Inc Full timeNever job search again! Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staff. Join Rodenhiser, be a professional, and learn to excel. At Rodenhiser: -...
-
Customer Service Representative
2 days ago
Holliston, United States CareerBuilder Full timeNever job search again! Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staff. Join Rodenhiser, be a professional, and learn to excel. At Rodenhiser: You are...
-
Customer Service Representative
3 weeks ago
Holliston, United States Rodenhiser Home Services Inc Full timeNever job search again! Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staff. Join Rodenhiser, be a professional, and learn to excel. At Rodenhiser: ...
-
Customer Service Representative
4 weeks ago
Holliston, United States Rodenhiser Home Services Inc Full timeJob DescriptionJob DescriptionNever job search again!Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staff. Join Rodenhiser, be a professional, and learn...
-
Customer Service Representative
1 week ago
Holliston, United States Rodenhiser Home Services Inc Full timeJob DescriptionJob DescriptionNever job search again!Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928. Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staff. Join Rodenhiser, be a professional, and learn...
-
HVAC Sales Representative
3 weeks ago
Holliston, United States Nicholson Plumbing Heating & Air Conditioning Full timeHVAC Residential Sales Representative Nicholson Plumbing, Heating and Air Condition is one of Massachusetts largest independent HVAC/Plumbing companies offering products, services, and solutions to customers. We are looking for Sales Representatives in the Holliston, MA. This is a tremendous opportunity for Sales Representatives who have at least 5 years of...
-
HVAC Sales Representative
1 week ago
Holliston, United States Nicholson Plumbing Heating & Air Conditioning Full timeHVAC Residential Sales Representative Nicholson Plumbing, Heating and Air Condition is one of Massachusetts largest independent HVAC/Plumbing companies offering products, services, and solutions to customers. We are looking for Sales Representatives in the Holliston, MA. This is a tremendous opportunity for Sales Representatives who have at least 5 years of...
-
Electrical Service Technician
1 week ago
Holliston, United States Rodenhiser Home Services Inc Full timeRodenhiser has been crafting an elite team of technicians since 1928 who service thousands of happy customers. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere. **At Rodenhiser**: - You are prepared. Rodenhiser’s in-house training will provide you hands-on experience with state-of-the-art equipment. - You are never rushed....
-
Technical Support Representative
7 days ago
Holliston, United States Iwaki America Full time**Must be able to work onsite in Holliston, MA. We are not able to sponsor any applicants., must be a US citizen. No agencies at this time.** **Position Summary**: Provides effective technical support by utilizing in-depth knowledge of company products and procedures. Provides field support as needed, and conducts training for employees, customers, and...
-
Electrical Service Technician
1 week ago
Holliston, United States Rodenhiser Home Services Inc Full timeJob DescriptionJob DescriptionRodenhiser has been crafting an elite team of technicians since 1928 who service thousands of happy customers. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere.At Rodenhiser:You are prepared. Rodenhiser’s in-house training will provide you hands-on experience with state-of-the-art equipment.You...
-
Electrical Service Technician
1 month ago
Holliston, United States Rodenhiser Home Services Inc Full timeJob DescriptionJob DescriptionRodenhiser has been crafting an elite team of technicians since 1928 who service thousands of happy customers. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere.At Rodenhiser:You are prepared. Rodenhiser’s in-house training will provide you hands-on experience with state-of-the-art equipment.You...
-
Plumbing Service Technician
1 month ago
Holliston, United States Rodenhiser Home Services Inc Full timeJob DescriptionJob DescriptionNever job search again. Rodenhiser has been crafting an elite team of technicians since 1928 who service thousands of happy customers. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere. At Rodenhiser: You are prepared. Rodenhiser’s in-house training will provide you hands-on...
-
Plumbing Service Technician
1 week ago
Holliston, United States Rodenhiser Home Services Inc Full timeJob DescriptionJob DescriptionNever job search again. Rodenhiser has been crafting an elite team of technicians since 1928 who service thousands of happy customers. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere. At Rodenhiser: You are prepared. Rodenhiser’s in-house training will provide you hands-on...
-
HVAC Service Apprentice
1 month ago
Holliston, United States Rodenhiser Home Services Inc Full timeNever job search again. Rodenhiser has been crafting an elite team of technicians since 1928 who service thousands of happy customers. With Rodenhiser's size comes numerous advantages you won't find elsewhere. At Rodenhiser: - You are prepared. Rodenhiser's in-house training will provide you hands-on experience with state-of-the-art equipment. - You are...
-
Robotic Field Service Engineer
3 weeks ago
Holliston, United States FANUC America Corporation Full timeAt FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported. We are looking for talented people who value integrity, informed decision-making, and collaboration. If you believe you...
-
HVAC Service Apprentice
1 month ago
Holliston, United States Rodenhiser Home Services Inc Full timeJob DescriptionJob DescriptionNever job search again.Rodenhiser has been crafting an elite team of technicians since 1928 who service thousands of happy customers. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere. At Rodenhiser:• You are prepared. Rodenhiser’s in-house training will provide you hands-on experience with...
-
HVAC Service Apprentice
1 month ago
Holliston, United States Rodenhiser Home Services Inc Full timeNever job search again.Rodenhiser has been crafting an elite team of technicians since 1928 who service thousands of happy customers. With Rodenhiser’s size comes numerous advantages you won’t find elsewhere. At Rodenhiser:• You are prepared. Rodenhiser’s in-house training will provide you hands-on experience with state-of-the-art equipment.• You...