Loan Servicing Assistant

1 month ago

Birmingham, United States US Small Business Administration Full time

**Duties**:

- Analyzes financial statements of SBA disaster loans which are or are considered potential problems. Compares present previous statements to determine trends in financial conditions and compliance with loan terms and conditions. Follows up with borrowers or banks on any serious violations noted.
- Independently services a selected portfolio of disaster loans. Concentrates on those over 30 days past due by initiating collection letters and contacting borrowers by telephone by the use of Predictive-Dialing System (Autodial).
- Contacts borrowers who are less delinquent in order to determine the cause of the delinquency and propose corrective action for resolving the problem.
- Answers verbal and written requests from banks and borrowers and other financial institutions concerning payments on loans, interest rates, loan balances, terms conditions, and other credit information. Is mindful of the Freedom of Information and Privacy Acts when responding to such requests.
- Supports the Liquidation Team in handling problem accounts which require enforced collection measures or other actions within the scope of existing disaster authority consistent with the applicable laws, regulations and procedures in order to protect the interest of the government.

**Requirements**:
**Conditions of Employment**:

- You must be a U.S. Citizen
- You must successfully complete a background investigation.
- You may be required to serve a one-year probationary period.
- This is a bargaining unit position with AFGE Local 228.
- This is not a drug testing designated position (TDP).

**Qualifications**:
**GS-7**: One year of specialized experience, equivalent to the GS-6 grade level in the Federal service, obtained in either the private or public sector: working with a variety of collateral, business types loan programs; and performing in-depth analysis of obligor's financial statements, tax returns, and earning potential of variety business enterprises; and making recommendations for residential/commercial/business loan requests and servicing/liquidation actions; and developing processes that utilize electronic data generated from various sources in order to conduct analysis and generate reports for management.
- Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site: General Business and Industry Series, 1101a
- Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- **All qualification requirements must be met by 11:59 pm (Eastern Time) on 05/17/2024.**

**Education**:
Education may not be substituted for experience for this position.

**APPLICANTS PLEASE NOTE**: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. ** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. ** For further information, click on: Foreign Education.

**Additional information**:
**Career and InterAgency Career Transition Assistance Programs**:
Career Transition Assistance Plan (CTAP) is a program that helps "surplus" or "displaced" federal employees improve their chances of finding a new job in their current agency (intra-agency, i.e. SBA employees only).

You are eligible for CTAP/ICTAP if:
1. You are a current federal employee who meets the definition of a "surplus" or "displaced" employee meaning you have received official notice that your job is no longer needed or that you will lose your job by Reduction-in-Force (RIF).
4. You meet the qualifications and other requirements of the job for which you are applying. This includes being rated as well-qualified for the position (score of 85 or better based on your responses to the competencies and associated questions listed within the assessment).

Consistent with work requirements and current SBA Policy, and all applicable provisions of the collective bargaining agreement with AFGE the SBA offers employees opportun

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