Leasing Associate

2 weeks ago

Oakland, United States Holland Partner Group Full time

Overview:
Salary Range: $21.00-$25.00 per hour, plus potential for commission and bonus.

The Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service in accordance with Holland Partner Group’s Core Values.

**Responsibilities**:

- Act as the first point of contact at the property, providing an exceptional customer experience to all.
- Act as a liaison for Residents and management, ensuring excellent communication, and maintaining documentation of all interactions and follow-up regarding Resident concerns.
- Maintain accurate knowledge of all information regarding the lease document, community, amenities, condition of all vacant units, models and common areas.
- Work with the Sales Team to increase property income, resident retention, and lease renewals, as well as encouraging sales on other income opportunities, through the Point of Sale Renewal program.
- Collect security deposits, rents and all other funds associated with leasing and document each transaction properly in the community’s management software system.
- Maintain accurate documentation and follow up on all leasing activity including, but not limited to, phone calls, guest visits, new leases and lease renewals; enter all activity into property management software daily.
- Maintain communication with the Sales and Maintenance Teams regarding the status of units, work orders, etc.
- Promote positive online reviews to support reputation management goals.
- Maintain confidentiality of sensitive documents and information.
- Regularly inspect the customer journey path (including online advertising) to ensure information accuracy and property cleanliness.
- Participate in Market Surveys, Quarterly Competitive Market Assessments and Outreach Marketing activities to support the success of the property.
- Organize, attend and monitor various community recreational and social activities.
- Maintain a positive relationship with all Sales and Maintenance staff to ensure excellent inside customer service, teamwork, and accountability.
- Represent the community and Holland Partner Group in a professional manner at all times.
- Conform to company apparel standards and set a positive example for all Associates.
- Perform all other duties as directed and assist the overall team effort in any way possible.

Qualifications:
**Education**: High school diploma or equivalent is required. A college degree or related coursework is preferred.

**Experience**: One to two years of customer service and/or sales experience required. Retail experience is preferred.

**Knowledge, Skills and Abilities Required**:

- Thorough knowledge of Landlord Tenant and Fair Housing Laws.
- Excellent communications and organizational skills.
- Ability to work in a mobile leasing environment.
- Skilled in Microsoft Word, Excel and Outlook. Yardi software preferred.
- Basic office organizational skills.
- Ability to understand and clearly explain legal and lease documents.
- Ability to work well with people and develop a positive rapport.
- Strong diplomacy skills.
- Strong verbal and written communication skills.
- Ability to accurately perform basic to intermediate mathematical functions.
- Independent decision making ability within set parameters.
- Ability to prioritize and accurately perform multiple tasks concurrently.
- Strong customer service orientation.

**Attendance**: Position requires ability to work any of the seven days of the week, 52 weeks of the year. Due to property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours plus any other hours necessary to complete the job.

**This position also requires**:

- Successful completion of the Sales Certification process.
- Ability to lift or move up to 20 pounds.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Fluency in English both verbally and non-verbally.

**Benefits**:Holland is proud to offer a competitive and comprehensive benefits package including health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Life Insurance, Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer PTO in addition to Paid Sick Leave, paid holidays and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs.

  • Leasing Associate

    3 weeks ago

    Oakland, United States Holland Partner Group Full time

    Overview: Salary range: $21.00 - $25.00 per hour, plus commission and bonus potential. The Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service in accordance with Holland Partner Group’s Core Values. **Responsibilities**: - Act as the first point of...

  • Leasing Associate

    2 weeks ago

    Oakland, United States Holland Partner Group Full time

    Overview Salary range: $21.00 - $25.00 per hour, plus commission and bonus potential. The Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service in accordance with Holland Partner Group's Core Values. ResponsibilitiesAct as the first point of contact at the...

  • Leasing Associate

    3 weeks ago

    Oakland, United States Holland Partner Group Full time

    Overview Salary range: $21.00 - $25.00 per hour, plus commission and bonus potential. The Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service in accordance with Holland Partner Group’s Core Values. Responsibilities Act as the first point of contact...

  • Senior Leasing Associate

    4 weeks ago

    Oakland, United States Holland Partner Group Full time

    Overview Salary range: $26.00 - $30.00 per hour, plus potential for commission and bonus.  The Senior Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service and mentorship to Sales Associates, in accordance with Holland Partner Group’s Core...

  • Senior Leasing Associate

    1 month ago

    Oakland, United States Holland Partner Group Full time

    Overview Salary range: $26.00 - $30.00 per hour, plus potential for commission and bonus.  The Senior Sales Associate is responsible for leasing apartment homes to potential residents and always encouraging renewals while providing excellent customer service and mentorship to Sales Associates, in accordance with Holland Partner Group’s Core...

  • Leasing Professional

    2 weeks ago

    Oakland, United States Quarterra Group Full time

    **Our Company**: **Summary of Position**: The Leasing Professional will execute the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all leasing related activities, providing resident satisfaction throughout the term of the lease, and securing resident lease...

  • Leasing Manager

    1 week ago

    Oakland, United States 2B Living, Inc. Full time

    **2B Living Who We Are**: 2B Living is a best-in-class third party Property Management Firm that currently manages traditional family apartments, luxury new construction, commercial and affordable housing properties numbering nearly 4,000 units and ~350 properties located throughout the Bay Area. We’ve experienced significant growth over the last 4 years...

  • Leasing Consultant

    4 weeks ago

    Oakland, United States Mill Creek Residential Full time

    The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their...

  • Assistant Property Manager

    4 weeks ago

    Oakland, United States Holland Partner Group Full time

    Overview: Salary Range: $29.00-$35.00 per hour, plus potential for commission and bonus. Assistant Property Manager provides assistance as needed to Property Manager and administrative team. **Responsibilities**: - Provide support as needed to the Property Manager. - Assumes responsibility of supervising staff and assists the Regional Property Manager...

  • Real Property Specialist, USCG Oakland

    2 months ago

    Oakland, United States Tesla Laboratories, Inc. Full time

    Developing and recommending policies, plans, budgets, and procedures for accomplishing property acquisition objectives as directed by CEUO. The Contractor shall provide technical advice and guidance on regulations and procedural requirements involving property acquisition or use to CEUO. Working with client organizations to identify and administer...

  • Real Property Specialist, Uscg Oakland

    2 weeks ago

    Oakland, United States Tesla Laboratories. Inc. Full time

    **Job description** Developing and recommending policies, plans, budgets, and procedures for accomplishing property acquisition objectives as directed by CEUO. The Contractor shall provide technical advice and guidance on regulations and procedural requirements involving property acquisition or use to CEUO. Working with client organizations to identify and...

  • Real Property Specialist, USCG Oakland

    3 weeks ago

    Oakland, United States Tesla Laboratories, Inc. Full time

    Developing and recommending policies, plans, budgets, and procedures for accomplishing property acquisition objectives as directed by CEUO. The Contractor shall provide technical advice and guidance on regulations and procedural requirements involving property acquisition or use to CEUO. Working with client organizations to identify and administer...

  • Real Property Specialist, USCG Oakland

    1 month ago

    Oakland, United States Tesla Laboratories. Inc. Full time

    Job DescriptionJob DescriptionDeveloping and recommending policies, plans, budgets, and procedures for accomplishing property acquisition objectives as directed by CEUO. The Contractor shall provide technical advice and guidance on regulations and procedural requirements involving property acquisition or use to CEUO.Working with client organizations to...

  • Real Property Specialist, USCG Oakland

    4 weeks ago

    Oakland, United States Tesla Laboratories. Inc. Full time

    Job DescriptionJob DescriptionDeveloping and recommending policies, plans, budgets, and procedures for accomplishing property acquisition objectives as directed by CEUO. The Contractor shall provide technical advice and guidance on regulations and procedural requirements involving property acquisition or use to CEUO.Working with client organizations to...

  • Maintenance Associate

    4 weeks ago

    Oakland, United States Mynd Property Management Full time $22 - $24

    About Mynd:Investing in real estate is one of the most reliable and powerful ways to build generational wealth. From Main Street to Wall Street, investors remain bullish on the long-term returns from residential real estate, especially the single-family home. More Americans are choosing to rent single-family homes for the convenience and low cost of entry....

  • Maintenance Associate

    4 weeks ago

    Oakland, United States Mynd Property Management Full time $22 - $24

    About Mynd:Investing in real estate is one of the most reliable and powerful ways to build generational wealth. From Main Street to Wall Street, investors remain bullish on the long-term returns from residential real estate, especially the single-family home. More Americans are choosing to rent single-family homes for the convenience and low cost of entry....

  • Maintenance Associate

    3 weeks ago

    Oakland, United States Mynd Management Full time

    **About Mynd**: Investing in real estate is one of the most reliable and powerful ways to build generational wealth. From Main Street to Wall Street, investors remain bullish on the long-term returns from residential real estate, especially the single-family home. More Americans are choosing to rent single-family homes for the convenience and low cost of...

  • Maintenance Associate

    1 week ago

    Oakland, California, United States Mynd Full time

    Job DescriptionJob DescriptionAbout Mynd:Investing in real estate is one of the most reliable and powerful ways to build generational wealth. From Main Street to Wall Street, investors remain bullish on the long-term returns from residential real estate, especially the single-family home. More Americans are choosing to rent single-family homes for the...

  • Maintenance Associate

    1 week ago

    Oakland, California, United States Mynd Management Full time

    About Mynd:Investing in real estate is one of the most reliable and powerful ways to build generational wealth. From Main Street to Wall Street, investors remain bullish on the long-term returns from residential real estate, especially the single-family home. More Americans are choosing to rent single-family homes for the convenience and low cost of...

  • Maintenance Associate

    4 weeks ago

    Oakland, United States Mynd Full time

    Job DescriptionJob DescriptionAbout Mynd:Investing in real estate is one of the most reliable and powerful ways to build generational wealth. From Main Street to Wall Street, investors remain bullish on the long-term returns from residential real estate, especially the single-family home. More Americans are choosing to rent single-family homes for the...