Midshift Dispatcher

**BECOME A US FOODS® TEAM MEMBER**

We are looking for **a Dispatcher** **who relish the chance to push their potential, grow and reap the rewards of joining the **US FOODS®** **family.

**We help YOU make it**.** **US FOODS®** **is the company built on YOU Matter, where your hard work is rewarded.

**US FOODS® **has a lot to offer**:

- ** US FOODS®** **is the company built on YOU Matter, where your hard work is rewarded.
- We are committed to compensation and benefits that respect and reward our employees for their dedication and hard work
- Service recognition and employee rewards
- Employee Assistance Program
- Company with a history of promotion from within and unlimited career growth opportunities w/ ongoing job skills and leadership development training
- Leading foodservice distributor that generates billions in revenue and is a publicly traded Fortune 150 company on the New York Stock Exchange (NYSE)

Schedule: Generally, Tuesday - Saturday, 12:00 pm until 8:30 pm. Saturday hours differ, depending on company needs.

As a **US FOODS®** Dispatcher** **you will coordinate driver assignments and activities to ensure proper distribution service to our customers. Escalate issues whenever there are risks to proper service**.** **Your efforts are the foundation that defines **US FOODS®** **success based on our pillars of cultural beliefs, work ethic, collaborative spirit, and service.

**WHAT YOU BRING TO THE TABLE**
- Minimum one year of transportation or logistics experience.
- High school diploma or GED/equivalent required.
- Effective communication both verbally and in writing.
- Excellent telephone and customer service ability.
- Math, analytical, and organizational skills with high attention to detail.
- Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
- Problem solving and critical thinking abilities to solve problems of limited scope.
- Strong teamwork skills with the ability to support others in the department and division.
- Must be able to perform the following physical activities for described length of time.

**Preferred Qualifications**
- Prior dispatcher experience preferred.
- Knowledge of DOT Hours of Service Regulations and driver logs.
- Knowledge of our geographic delivery area.

**MAIN INGREDIENTS**
- Great_ _**_Dispatchers_**_ _are crucial to the_ _**_US FOODS®_**_ _team and one of the important faces of our organization. Our Dispatchers strive for integrity and reliability, while building trusting relationships with our team._
- Coordinate driver activities and shuttle assignments to resolve service issues and minimize overtime, downtime, and hours of service violations. Complete attendance trackers and verify that drivers are using Omnitracs properly.
- Ensure that customer’s needs are being met in a prompt and professional manner and escalate issues (late dispatch, breakdown, other service failures) to managers and sales force. Reassign routes as needed to solve service issues, and ensure that drivers are logging in and utilizing Proof of Delivery scanner.
- Coordinate trailer, tractor, and backhaul assignments to support efficient logistics operations.
- Visually inspect each driver’s appearance to verify that drivers are in proper uniform and have required PPE.
- Notify the manager / supervisor in charge and the safety specialist in the event of a vehicle accident or driver injury.
- Other duties as assigned by manager.

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**EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status