Yard Customer Service

2 weeks ago


Littleton, United States Concord Building & Design Center Full time

Are you looking for a solid company you can grow with? At Concord Building & Design Center, our employees come first.

We are 100% EMPLOYEE-OWNED and provide a fun, challenging work environment with a full benefits package including: generous paid time off; medical insurance; dental insurance; vision insurance; company-paid life insurance; company-paid short-term disability; 401k with company match; Employee Stock Ownership Plan; employee assistance program; and tuition reimbursement.

**Yard Customer Service Responsibilities**
- Present a friendly and accommodating atmosphere, helping our customers determine their needs and facilitate their request efficiently and accurately.
- Present a professional appearance.
- All yard personnel must be well versed in and follow all safety procedures.
- Must have an understanding of the products we carry, their location, and how they are sold. (i.e. each, piece, lineal foot)
- Assist customers with their orders from stock and place them in customers' vehicles.
- May be required to drive a forklift to transport stored items from warehouse to yard or to pick up items from several locations for shipment.
- Make up loads for delivery as instructed by supervisor.
- Assists fellow employees, cleans yard, including snow shoveling/sanding, reports low stock, helps drivers, and unloads vendor trucks, reporting any safety issues to a supervisor.
- Putting inventory in racks and “A” frames, keeping them well organized.
- Covers guard shack which involves checking incoming and outgoing traffic as well as placing quick orders for customers using a computer with bistrack software.
- All other duties as assigned, including working at other locations as needed.

**Qualifications**
- Knowledge of lumber products and how they are sold.
- Proven ability to meet established deadlines.
- Excellent organizations skills.
- Strong attention to detail.

Pay: $16.00 - $18.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Ability to Commute:

- Littleton, MA (required)

Ability to Relocate:

- Littleton, MA: Relocate before starting work (required)

Work Location: In person



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