Head, Patient Engagement

4 weeks ago

Princeton, United States Bristol-Myers Squibb Full time

**Working with Us**
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

**Description**:
The Head of Patient Engagement & Recruitment (PER) is responsible for developing and maintaining a high performing global team focused on trial acceleration and with accountability to develop, drive and implement disease-specific recruitment strategies that focus on creating a positive site and patient experience in BMS clinical trials. This person is responsible for building a collaborative environment through internal and external relationships with patients, caregivers, patient advocacy groups and clinical trial sites. Additional responsibility includes gathering insights to inform our understanding of the clinical trial journey in a particular disease.

**Responsibilities**:

- Develop and manage a high performing team that implements recruitment strategies for BMS clinical trials designed to accelerate trial delivery.
- Demonstrates functional leadership for the PER organization including full understanding of the BoW and manages resource allocation and prioritization decisions in alignment with organizational priorities.
- Ensure that PER team sets indication level strategies that are informed by competitive environment of our BMS Clinical Trials
- Ensure that overall strategy leverages digital and technology supports appropriately
- Drive efficiency in processes and develop talent within the group
- Ensure that recruitment and engagement strategies embed global perspective and are based on solid understanding of standard of care practice differences
- Maintains a current awareness of the external patient engagement/recruitment landscape and supports the timely implementation of vendor identification and onboarding through ongoing connectivity with procurement and outsourcing management.
- Ensure patient and site perspectives are integrated into study designs and planning through collaboration with the clinical development teams.
- Partner with external advocacy groups to facilitate patients' awareness of and access to our clinical trials.
- Collaborate with other BMS Advocacy and Policy colleagues such as GPA & GA to ensure alignment and coordination of efforts in patient engagement, advocacy, and health equity.
- Provides support and leadership to the ongoing development, maintenance, and enhancement of BMS clinical trial website by seeking ways to leverage it as a communication platform to drive awareness of and access to BMS Clinical Trials.
- Represent BMS through external collaborations with other pharma company representatives and/or trade organizations such as PhRMA, BIO, SCRS and other similar groups.
- Partners with counterparts in Patient Data & Privacy Law to ensure that PER execution of tactics is consistent with standard operating procedures, regulatory and legal guidance and oversees the Legal Review process for development of recruitment materials and associated practices.
- Conducts employee objective setting, performance reviews, development and retention plans, talent reviews, and coaching of direct reports.

**Qualifications**:

- A minimum of 10 years of pharmaceutical clinical development experience with direct people leadership experience
- Minimum of a BA or BS Degree in a clinical or scientific discipline (Master's degree preferred).
- Significant expertise with patient engagement and recruitment strategies and approach, knowledge of ICH / GCP and regulatory guidelines/directives, understanding of drug development process and Pharma.
- Strong organizational, time-management, analytical and decision-making skills in order to efficiently evaluate, plan and accomplish work goals
- Scientific, Financial, and business problem-solving experience desired
- Experience leading diverse teams through direct and indirect influence; proven ability to work and manage within a matrix environment.
- Experience with change leadership and appreciation for the complexities of leading an organization through change.
- Demonstrated ability to manage complex projects with limited supervision and build strong relationships with internal and external partners.
- Knowledge of the drug development process and the project management of clinical trials.
- Proven ability to partner effectively with colleagues across multiple functions, geographies and at all levels of the enterprise.
- Strong, proven stakeholder management and communication skills, particularly with senior leaders encoura

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