Patient Access Rep Ii, Cardiology, Full-time

3 weeks ago


Jacksonville, United States Baptist Health Full time

**Job Summary**
**Baptist Health is looking for an experienced Patient Access Rep II for Baptist Heart Cardiology **This is a Full-Time Days opportunity.
- Managing a large amount of inbound and outbound calls in a timely manner
- Scheduling patient appointments with BHS cardiologists
- Following call scripts for handling different scenarios
- Identifying customer needs and provide solutions
- Data Entry Tasks
- Routing calls as appropriate
- Providing Excellent Customer Service

**Status**Full-Time

**Shift Details**Days

**Education Required**High School Diploma/GED

**Education Preferred**Associate's Degree

**License and Certification**
- Cardiopulmonary Resuscitation Certification (CPR) Required
- Basic Life Support (BLS) Required
- Certified Healthcare Access Associate (CHAA) Preferred

**Experience**
- One-Two Years Customer Service Experience Required
- One-Two Years Insurance Experience Required
- One-Two Years Healthcare Experience Required



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