Customer Engagement Specialist
3 weeks ago
**Responsibilities**:
- Build and maintain strong relationships with clients**
**- Respond to client inquiries and provide timely and effective resolutions**
**- Collaborate with internal teams to ensure client satisfaction**
**- Identify and pursue opportunities to upsell and cross-sell**
**- Analyze client data to identify trends and opportunities for improvement**
**Requirements**:
- Bachelor's degree in business or a related field**
**- 1+ years of experience in Customer engagement or customer service**
**- Excellent communication and interpersonal skills**
**- Strong problem-solving and analytical skills**
**- Proficiency in Microsoft Office and CRM software**
**We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a results-driven individual with a passion for client engagement, we want to hear from you**
**Compensation varies DOE. We do offer 401K after one year and then also paid training is provided at our location in Robbinsville Township, NJ.**
Pay: $58,242.06 - $79,424.02 per year
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Compensation package:
- Bonus opportunities
Schedule:
- Monday to Friday
License/Certification:
- Driver's License (required)
Willingness to travel:
- 25% (required)
Work Location: In person
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