Sales Manager

2 weeks ago

Clemson, United States The Inn at Patrick Square Full time

**Overview**:
The Sales Manager is responsible for achieving optimal occupancy growth in generating new business to maximize total revenue and meet/exceed hotel profit objectives. They provide critical direction in determining sales strategies while aggressively pursuing and securing leisure/transient and group business to maximize hotel revenue.

**Duties**:

- Always treats guests with courtesy and respect
- Display honesty & integrity
- Build strong relationships with colleagues, partners, clients, and outside vendors
- Achieve monthly top line revenue goals and increase the hotel’s STAR market share
- Proactively sell the hotel through face-to-face appointments with customers, tele-prospecting, etc.
- Leverage emerging tools and technology to prospect for new business and have working knowledge of relevant programs
- Effectively utilize all systems to their maximum capacity including information input, reporting, understanding how all systems work together and utilizing key data
- Evaluate potential business opportunities for the hotel and coordinate as necessary with the General Manager
- Builds relationships, contacts, and business intelligence. Demonstrates community spirit through involvement in local organizations
- Maintains awareness of the sales practices of the hotel’s competitive set and is a “product expert” when selling against them
- Ensures adherence to all sales administrative processes and deadlines, including preparation and submission of reports and/or internal communications
- Builds strong relationships and loyalty with top producing clients. Identifies and executes upsell opportunities
- Book groups as well as meeting space
- Greet and participate in welcome reception for tour groups
- Other job-related duties may be assigned by the General Manager

**What We Are Looking For**
- Creative, collaborative, enthusiastic
- Proven, dynamic leader and self-starter
- Strong written and verbal communication skills
- Demonstrated problem solving and interpersonal skills
- Ability to effectively handle internal/external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information to resolve conflicts
- Local and regional market experience a plus
- Detail oriented and results driven

**Qualifications/Skills**
- Travel/tourism, sales/marketing or similar background
- 2 years sales management experience in the hospitality industry preferred

Pay: From $45,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday
- Weekends as needed

Travel requirement:

- Up to 50% travel

Ability to Commute:

- Clemson, SC 29631 (required)

Ability to Relocate:

- Clemson, SC 29631: Relocate before starting work (required)

Willingness to travel:

- 50% (required)

Work Location: In person

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