Bilingual Housing Specialist

1 week ago


Holyoke, United States The MH Group Full time

Are you motivated by a desire to make a difference, contribute to the growth of our region, and create opportunities for those in need? We invite you to join our client's team.

**Responsibilities**:

- Conduct strength-based client assessments to identify housing needs and barriers and conduct in-depth research on housing eligibility and opportunities.
- Develop strong connections with the public and private landlord community to optimize housing quantity and quality.
- Collaborate with housing case managers and system navigators to provide suitable housing options alongside necessary support and resources.
- Ensure timely completion of monthly rehousing plans.
- Proactively assess and help resolve eviction actions, utility arrears, or other housing stability factors.
- Educate clients about tenant and landlord rights and responsibilities, rental assistance programs, homebuyer readiness information, and available community resources.
- Stay updated on new and modified housing assistance programs, services, and related regulations to provide accurate client guidance.
- Maintain thorough and accurate case notes in databases/systems, ensuring effective communication across internal departments.
- Conduct regular unit walkthroughs to identify tenancy preservation concerns and address potential safety issues by submitting work orders as necessary.
- Collaborate with the housing case manager to track progress towards rehousing, submit incident and non-compliance reports, and ensure ADA accommodations are properly addressed.

**Requirements**:

- Minimum of 2 years of equivalent experience in housing, social services, or a related role, or a combination of experience and a high school diploma (or equivalent).
- Bilingual skills in English and Spanish are required.
- Preference for experience in conducting housing searches.
- Proficiency in Microsoft Office and a willingness to learn new technologies.
- Strong verbal, written, and interpersonal communication skills, with the ability to work with diverse populations and stakeholders.
- Ability to work both independently and as part of a team.
- Excellent organizational skills with high accuracy and attention to detail, along with the ability to prioritize tasks effectively.

**Experience and Skills**:



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