Current jobs related to Valet Supervisor - Dana Point - LAZ Parking

**Job Details**
- Location: Dana Point, CA
- Pay Rate: $19.00/hr + tips
- Hours: Part-time (20-30 hours/week) & Full-time (40 hours/week) positions available
- Requirements: Valid Driver's License for at least 2 years

**Amazing reasons to work at LAZ Parking**
- Pay Active
- on demand access to up to 50% of your pay
- 401(k) with Employer Match
- Building of long-lasting friendships/relationships
- Job training and career development

We recognize our LAZ family members as our most important asset and, as part of our commitment to people, we strive to ensure that our package of benefits provides peace of mind. LAZ Parking offers a generous benefits package including:

- ** Medical**:

- **Dental**:

- ** Vision**:

- ** Life and Disability Benefits**:

- ** Supplemental Health**:

- ** And much more**

**We are committed to help you be well, not just at work but across all aspects of your life. The following programs are available to help support you, free of charge.**
- ** Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.**:

- ** Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.**:

- ** Smoking Cessation Program**

LAZ Parking is one of the largest and fastest growing parking companies in the country. We often say, “parking is our industry, but people are our passion”. Our mission is to “create opportunities for our employees and value for our clients.” When it comes to parking, we’re the experts

The **LAZ Hospitality** silo** **is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners.

**The Spirit of the Position**:
The **Doorperson **for Hospitality oversees operations in the absence of location management while ensuring that increased revenue, managed expenses, and customer satisfaction is maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our client.

**Principal Job Duties**:

- Support location management with the financial, operational, safety and service-related success at their hotel.
- Managing, planning, scheduling, training, and directing the activities of Shift Leads and frontline staff.
- Ensure that increased revenue, controlled expenses, and customer satisfaction is maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients.
- Additional duties as assigned.

**People**:

- Attend daily stand up meetings and resume meetings scheduled by client.
- Ensure LAZ internal stand up meetings (Pre-Shifts or “Huddles”) are held each shift either personally or managed through Shift Leads.
- Assist with the management and development of the Hotel team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking’s culture as a guideline.
- Identify high potential employees to support the organization’s continued growth, both within your region and outside.
- Actively participate in the recruiting and onboarding process for prospective employees.
- Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees.
- Any and all safety concerns are reported to the Hospitality Manager/Assistant Hospitality Managers for review and suggestions on how to improve safety at your hotel.
- Ensures staff adheres to rules of conduct, policies and procedures.
- Supervises, mentors, and trains staff on day-to-day activities in the absence of management.

**Product**
- Embrace, resolve, and see through to resolution any customer service or client concerns
- Communicates any challenges to Location Management to address.
- Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
- Assists with the completion of the schedule.
- Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics.
- Responsible for cultivating client relationships and business retention.
- Implement and complete other projects, programs, and initiatives that may arise from assigned hotel(s).

**Profit**:

- Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting.
- Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol.
- Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local pay