Automotive Service Advisor-kia

7 days ago


Riverdale, United States Auto Services Unlimited Full time

Here we grow again As we expand, **KIA of Riverdale** is seeking an experienced Service Advisor. To further elevate our current business to a world-class experience. **Income Potential up to $75,000.**

**What You Do**:

- Interact with customers to determine immediate service needs
- Serve as a liaison between technicians and customers
- Provide excellent customer service experience
- Review service history, and multi-point inspection results and recommend service to clients
- Write and verify accurate repair orders and include supporting documentation

**Support service department goals by generating**:

- Improving sales of services, parts, and accessories
- Administer new and used vehicle warranty repairs in accordance with warranty requirements
- Verify requested vehicle services are performed correctly upon completion by inspecting the vehicle prior to returning it to the customer
- Perform an active vehicle delivery with the customer when work is completed
- Build and maintain knowledge of products and services via on-the-job training and completion of manufacturer training

**Successful attributes and skills**:

- Excellent communication skills and ability to be a team player
- Ability to minimize and redirect customer’s frustrations
- Trainable
- Outgoing and friendly personality with great customer-handling skills
- Professional appearance
- Strong organizational skills
- Technical certification a plus
- Manufacturer training certifications

**Compensation and benefits**:

- Base pay will be a guaranteed salary paid bi-monthly
- Bonuses are a part of your pay and are based on the achievement of business goals
- Medical, Dental, and Vision Plans
- 401k
- Paid training
- Vehicle purchase discounts

**Salary**: $45,000.00 - $75,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance

Schedule:

- 8 hour shift
- Weekend availability


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