Service Inside Sales Representative

1 week ago


Grand Rapids, United States X-Rite Pantone Full time

**WHO WE ARE**:
X-RITE PANTONE is the leader in color science and technology offering end-to-end solutions for the selection, communication, formulation, and production of consistent and achievable color.

**WITHIN YOUR TEAM**

This **Service Inside Sales Representative - Renewals** position is responsible for proactively renewing service care plans for an assigned territory to maintain and grow service care plan revenue. The Service Inside Sales Representative will need to quickly build customer rapport and leverage customer relationships and X-Rite value propositions, thereby moving opportunities to close.

**WITHIN YOUR ROLE, YOU WILL**:

- Achieve annual Service Care Plan renewal sales goals established by the company in the assigned territory through strategic planning and tactical implementation.
- Demonstrate effective value selling skills and product/service understanding to uncover customer needs to position an appropriate solution.
- Coordinate multiple sales opportunities and account management activities in SFDC.
- Provide voice of sales customer input in corporate programs including market research and Kaizen events.
- Proactively partner and communicate with lead generation, service inside sales, field sales, and other teams to ensure customer satisfaction and close business.

**WE ARE LOOKING FOR A PROFESSIONAL WHO HAS**:

- High degree of motivation, goal driven, self-starter.
- Proven interpersonal communication skills (written and verbal) for frequent contact with internal and external customers, as well as leadership.
- Proven organizational and time management skills; ability to set priorities and work independently.

**OUR CORE VALUES**:
**YOUR EDUCATION AND BACKGROUND EXPERIENCE WILL INCLUDE**:

- Bachelor’s degree from a four-year accredited college or equivalent business experience.
- Proficiency in the use of PCs and software, including CRM databases. Salesforce experience preferred, but not required.

**OUR BENEFITS**:

- We offer you an employee bonus based on business success as well as annual salary review
- Company pension, accident insurance and preventive healthcare (medical, dental, and visual) on day 1
- Training and development opportunities
- 401K savings plan
- Tuition reimbursement from Day 1
- Attractive employee referral program
- Paid Maternity & paternity pay
- Employee events, sports, and social clubs
- Pantone Wellbeing Program, with rewards
- Employee Assistance Program (legal, financial, and counselling resources)

**OUR OFFER**:
You will be part of a dynamic team in which there is a high focus on delivering results and continuous improvement, but also where having fun and teamwork is very important. It's a fast-paced environment, a consultative role, where you will get to partner with people to achieve their strategic business goals. You will work in a leading global company, with a manager who cares about you, your strengths and will help you to develop the best possible version of yourself. At Pantone, your potential is amplified.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

**Unsolicited Assistance



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