IT Specialist

**Duties**:
**Requirements**:
**Conditions of Employment**:

- U.S. Citizenship - Drug Test - Security Investigation

**Qualifications**:
ASSESSMENT FACTORS
- 1. Is flexible and responds in a timely fashion to changing requirements, priorities, and short deadlines.
- 2. Demonstrates excellent oral and written communication skills to compose and deliver responses to complex questions in a clear, concise, and organized manner.
- 3. Crafts effective recommendations for highly complex or sensitive situations that incorporate strategic direction by identifying the impact of the course of action.
- 4. Makes informed decisions about work priorities to ensure accurate completion of assignments and projects, and makes adjustments as required.
- 5. Develops, implements, and coordinates activities designed to ensure, protect, and restore IT systems, service, and capabilities.
- HIGHLY DESIRED SKILLS
- 1. Bachelor's Degree in Computer Science, Software Engineering, Systems Engineering, Information Systems or a related technical discipline with 5+ years of related work experience; an additional 5 years of work experience may be substituted in lieu of a degree.
- 2. Strong knowledge of PKI and PKI-enabling technologies.
- 3. Systems architecture/engineering; supporting data science projects a plus.
- POSITION REQUIREMENTS
- All Applicants must meet the following minimum qualification requirements in order to be considered for this position:

- Requirements may be met either through Education and/or Experience and/or a combination of both.**Education**:

- All academic degrees and coursework must be from accredited or pre-accredited institutions. The coursework must be either undergraduate or graduate and must include a minimum of 24 semester hours in one, or a combination of the following: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management.
- Level/Education:

- GG-07 : One (1) full year of graduate level education; or Bachelor’s degree with superior academic achievement
- GG-09: Master’s degree or equivalent graduate degree; OR two (2) full years of progressively higher level graduate education leading to a master’s degree or equivalent graduate degree
- GG-11 and above: Ph.D or equivalent doctoral degree; OR three (3) full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
- Experience- Must be IT-related (paid or unpaid);
- May have involved the completion of specific and intensive training (for example, IT certification);
- Should have equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and should have been gained in the same or related field as the work of the position being filled;
- Should have been gained in the IT field or through the performance of work where the primary concern was IT;
- Should consist of at least one year at a level equivalent to the next lower GG level;
And- Must have demonstrated each of the following four competencies:
1. Attention to detail: thorough when performing work and conscientious about attending to detail;
- 2. Customer Service: works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations, knows about available products and services and is committed to providing quality products and services;
- 3. Oral Communication: effectively expresses information, takes into account the audience and nature of the information, makes clear and convincing oral presentations, listens to others, attends to nonverbal cues and responds appropriately;
- 4. Problem Solving: identifies problems, determines accuracy and relevance of information, uses sound judgment to generate and evaluate alternatives and makes appropriate recommendations.
- and
- Specialized Experience
- Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled.**Additional information**:

- Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

**How You Will Be Evaluated**:
You will be evaluated for this job based on how well you meet the qualifications above.
- Benefits

A career with the U.S. government provides employees with a com