Switchboard Operator

**OUR TOP WORK PERKS**
- Flexible scheduling - because work/life balance matters to us
- Tuition reimbursement and learning opportunities - we give you the opportunity to continuously grow
- Fantastic total rewards program, including: medical, dental, vision and 403B
- Gym Membership Reimbursement, Free Chair Massages
- Paid time off - we value your life outside of work
- and so much more

**A BIT ABOUT US**

We are Ridgecrest Regional Hospital, and our goal is to be the partner of choice for the healthcare needs of our community. We take a person-centric focus to healthcare, and this means that every individual who steps through our doors - be they a patient, family member, or staff - is at the center of everything we do.

Our town of Ridgecrest is a family-friendly community of 30,000 in the desert of central Southern California, far from the traffic and commotion of LA. It’s near the Sierra Mountains and full of natural wonders, outdoor activities, and sunshine. It offers plenty of beautiful outdoor scenery and activities, as well as shorter commutes, great schools, and a more easygoing lifestyle This critical access hospital is close to Mount Whitney, Sequoia National Forest and Death Valley. It is the perfect close-knit community if you are an outdoor adventurist looking for slightly slower-paced living while also continuing to grow in your healthcare career.

**What's it like to work at RRH?**:Nurses | Kern County Hospitals**

**JOB SUMMARY**:
Operates Hospital telephone system to relay incoming, outgoing, interoffice and interdepartmental calls. Calling emergency codes when they are initiated. Creates EMATALA Call List daily. Performs cashiering functions and miscellaneous hospital communication and clerical duties. Greets patients, visitors and staff, determines their needs and directs them to an appropriate area or individual. Performs tasks as assigned by Department Manager, Department Assistant Manager and Lead PBX Operator.

**QUALIFICATIONS**:
1. High school graduate or equivalent.

2. Ability to read, understand, write and communicate effectively in English Language.

3. Knowledge of office organization and basic clerical skills required, as well as experience with computer terminals and computer systems and PC Windows software.

4. Experience in the use of telephone systems and cashiering functions preferred.

5. Demonstrated maturity and capability for careful judgment and ability to manage stressful situations is essential.

6. One year experience as a telephone operator, receptionist or in a related field is preferred.

7. Customer service experience required.

8. Ability to work independently and complete tasks with mínimal supervision.

9. Maintains appropriate standards of behavior and conduct while demonstrating maturity and capability for careful judgement and critical decision-making.

10. Maintains professionalism and demonstrates common courtesy.

11. Works well with co-workers and other departments.

Location: Ridgecrest Regional Hospital - Communications

Schedule: Full Time, Varies