Microsoft Dynamics 365

1 week ago

Kohler, United States Cognizant Technology Solutions Full time

Cognizant is seeking a Microsoft Dynamics 365 skill for a full time opportunity

Job Description: Microsoft Dynamics

Microsoft Dynamics;Dynamics CRM;Dynamics 365;Microsoft Dynamics 365 for F&O;Dynamics 365 for Sales

**Description**:

- Hands on experience on D365 Commerce/retail and POS
- Ability to troubleshoot the POS, payment devices
- Hands on experience on the D365 F&O on the finance and SCM modules
- Hands-on experience in Store POS Network/Wi-Fi/Bluetooth connectivity setup for Card Readers (Verifone or Ingenico)
- Hands-on experience troubleshooting/investigating card reader devices/payment integration issues, working with stores and device vendor support
- Hands-on technical expertise in installing/configuring store peripherals(card readers, printer, scanners), including POS, Access points
- Calls internal and external software and hardware vendors to request service regarding defective devices/integration/system-level issues.
- Cross-train Helpdesk analyst with updated procedures and troubleshooting guidelines.
- Collects information about a problem and leads the user through diagnostic procedures to determine the source of error.
- Handles problem recognition, research, isolation, resolution, and follow-up for routine user problems, referring more complex issues to the supervisor or technical staff.
- Strong communication (oral and written), customer service, listening, and interpersonal skills
- Ability to solve problems independently and multi-task
- Ability to embrace change and continuous learning.
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan

**Employee Status **:Full Time Employee

**Shift **:Day Job

**Travel **:No

**Job Posting **:May 02 2024

**About Cognizant**

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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